Monitor Whisper Panel
The Most Reliable & Trusted VOIP Service Provider in Canada CALL MONITORING SYSTEM MONITOR Listen to both parties in the
03
Nov
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10
Oct
White Label Resellers
The Most Reliable & Trusted VOIP Service Provider in Canada WHITE LABEL RESELLER SERVICES Provisioning Template Support for 100+ Devices
14
Mar
How Regular Feedback Sessions Can Boost Call Centre Productivity
In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
21
Feb
Empowering Call Centre Agents With Better Ways To Generate Leads
Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike.
02
Feb
Feedback Plays A Crucial Role In Your Call Centre’s Success
Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the
03
Jan
How MeloTel Can Help You Get The New Year Off To A Good Start
Welcome to 2023! On behalf of the entire MeloTel team, we wish you all a very happy new year! We
17
Feb
Why Providing Employee Feedback Is So Important
Employee feedback involves the providing of any information that is exchanged between employees. Generally, the information regards employee performance. Feedback
03
May
How To Provide Call Centre Feedback To Your Remote Phone Agents
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
14
Nov
Making Your Call Centre A Go-To Destination For Employment
With the holiday season fast approaching, there are many different reasons to inject festive cheer into your work atmosphere. Now,
08
Oct
Could Your Business Benefit From Opening A Call Centre?
In many cases, poor customer service is defined by how long a person has to wait when he/she calls a