5 More Phone Etiquette Tips That Will Improve Your Customer Service

In our last blog, we revisited the ever-important topic of phone etiquette and listed a number of ways you can improve your customer service. At MeloTel, we feel strongly that following these simple tips will greatly help any call centre business or other company that predominantly engages with its customers over the phone. But you can never give enough good advice, right? In today’s blog, we’ll conclude our list of tips. Here are five more:…

5 Phone Etiquette Tips That Will Improve Your Customer Service

At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American business owner to better run his/her business. With calling capabilities that no landline could ever provide, our VoIP-based phone services allow for much greater abilities to communicate. This has driven customer satisfaction to all all-time highs for many of our clients! Of course, phones can’t work themselves. It’s imperative that every company that conducts business…

More Telephone Etiquette Tips To Help Separate Your Brand From Its Competitors

An objective of business owners everywhere is to have their businesses stand out from their competitors. In many cases, they attempt to achieve this by offering lower prices or providing unique services. However, in our experience, the companies that thrive in their respective industries are the ones that are able to offer customer experiences unlike anyone else. The way we see it, it all starts with how customers are treated over the phone! Of course,…

Telephone Etiquette Tips That Help To Secure Loyal Customers

At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help of our cloud-hosted Commercial Phone Services, clients from all over the continent are enjoying calling capabilities they once thought were impossible. Being able to make unlimited calls to more than 22 countries is only the tip of the iceberg. VoIP telephony has revolutionized the ways in which we communicate. However, advances in technology still can’t…

5 Phone Etiquette Rules All Business Professionals Should Practice

No matter the industry you’re in, it is likely that a good portion of your business is conducted over the phone. For many business types, a team of employees is necessary to work the phones in order to achieve high sales numbers and high rates of customer satisfaction. To maximize your chances of being recognized as a top provider of excellent customer service, there are some particular phone etiquette rules that you should practice. Here…

4 Important-To-Remember Phone Etiquette Tips

Many of us take the act of speaking on the phone for granted. That is to say that we tend to think that it’s such a common thing to do that we assume we’re experts at it. When you’re conducting business over the phone, however, it’s extremely important to remember that it’s not like any old conversation. Not only do you have to exchange “What’s up?” for “Good afternoon, how can I help you?” when…

4 Phone Etiquette Practices That Showcase Excellent Customer Service

When you’re speaking with someone on the phone, you don’t have the advantage of eye contact, hand gestures and facial expressions to communicate your mood. With only your voice as a communication source, it’s imperative that you become a master of using the correct tone and speed. The inflections in your voice are what will either endear you to your callers…or turn them off! But it’s not all about the sound of your voice. To…

4 Important Rules Of Telephone Etiquette

Is there such a thing as a business without a telephone number? It doesn’t matter how advanced our technology gets, the telephone will always be used as a chief source of communication. Of course, many advances in telephone technology have allowed business owners from all over the world to communicate in ways that were once unheard of. Why do you think MeloTel is so proud to provide its innovative, feature-rich, VoIP-based Commercial Phone Services? While…

5 Signs You Have A Professional Phone Etiquette Down Pat

How important is it for you to have a strong business etiquette over the phone? Well, if you run a call centre or have any number of phone agents speaking to your customers on a daily basis, you’ll know that it is extremely important! As we’ve pointed out in previous blogs, a little something extra is necessary from workers when they’re conducting business over the phone. It’s not quite the same as being in person….

5 Keys To Practicing Professional Phone Etiquette

5 Keys To Practicing Professional Phone Etiquette

In our last blog, we discussed some very important traits that your business should possess in order to present itself as a star to its fans. After all, as we mentioned, your business is like a celebrity. It has to uphold its public image in order to maintain high levels of support. One of the points that we outlined was the importance of having professional phone etiquette as a top characteristic of your brand. As…