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The Personal Touch Matters So Much To Your Customers

At MeloTel, we pride ourselves on a number of things we believe help us to set our brand apart from our competitors. But, at the end of the day, it’s all about customer service for us. We insist on developing and growing our relationships with our clients to ensure them that they can’t find better service anywhere else. Unbeatable customer service really is about relationship building. So we add the personal touch to all of our interactions. Our clients highlight…

Why Adding The Personal Touch Matters So Much

At MeloTel, it’s important to us that we grow the relationships we have with our clients. We know that simply offering high-quality services isn’t enough. Of course, we’re insistent on providing top-of-the-line cloud-hosted services, but we know that our brand won’t be set apart from others if we don’t put efforts into getting to know our customers. By understanding the specific needs and wants of each of our clients, we’re able to cater our services to them in more personalized…

Single Number Reach Means No More Giving Out Your Personal Numbers

Are you finding it difficult to work from home? Are you so used to your office setting that the whole “stay at home” thing is impacting your ability to work? Most entrepreneurs would say “no”. Working from home can be incredibly convenient. There’s no more having to beat rush hour traffic. And, if you really wanted to, you could work in your pyjamas! Working from home, however, does present some challenges to traditionalists. Many people like getting dressed up for…

Why Staying In Touch With Your Customers Matters So Much

You’ve made a sale. That’s good. Your customer seems happy enough with his purchase. That’s great. He’s just either left your store or hung up the phone after the completion of the transaction. That’s bad. What have you done to secure that customer’s loyalty? Was there an opportunity to make it so that the customer is encouraged to come back? Could you have asked for his name and even his email address? By taking steps to stay in touch with…

Keeping In Touch Is A Top Way To Market Your Business

Reliable. Trustworthy. Dependable. Honest. Take your pick. These words are the ones you most want associated with your brand. Without having your company garner such reputable accolades, it’s bound to face defeat at the hands of its competitors. In today’s world, consumers are far more interested in the genuine bonds they’re able to create with the businesses they support than the products and services those same businesses offer. Consider the fact that it’s most likely your products and services are…

Staying In Touch With Customers Is The Ultimate Marketing Strategy

Our customers mean a lot to us. It is never lost on the MeloTel team that without the support of the many amazing business owners across North America who make up our customer base, we would have no company to run. It’s also not lost on us that each and every one of our clients has taken a chance. As a smaller telecom provider, MeloTel is a company that many of our clients admit they never heard of until it…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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