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Making The Lives Of Your Call Centre Employees Easier

Now, we’re not saying that all other jobs are easy. But the job of a call centre employee is certainly a gruelling one. Just ask anyone who has ever worked on the phones. Not only are these amazing individuals required to talk to hundreds of people every day, but they often have to overcome agitated responses from leads who feel like they are being disturbed. We’ve all probably been short with a telemarketer a time or two in our lives….

We’re Making Payment Processing Easier Than Ever!

MeloTel clients and blog readers alike are no strangers to the fact that our company prides itself on making things easy. Take, for example, the ways in which you can contact us. Naturally, we champion the use of the good old telephone (good “new” telephone, actually – it’s all about VoIP!). But we also give people the option of contacting us via the Live Chat feature on our website. In addition, our Contact page offers you a form to fill…

The Art Of Making Things Easier For Your Customers

Evidently, convenience is everything. When you consider the advances that have been made over the past decade or so, the majority of them seem to be defined by how much easier things have been made for consumers. Let’s take watching movies and listening to music, for example. Not long ago, we were all required to visit a brick and mortar store location to either buy or rent our films of choice. CD purchases entailed much the same the experience. Today,…

How To Make The Lives Of Your Call Centre Employees Easier

Call centre work isn’t easy. There are many who will read that sentence and immediately feel that it’s an understatement. For anyone who has ever worked on the phone, we applaud you. We know how difficult it can be to perform cold calls all day long, attempting to sell products and services to people you’ve never met and who have never heard of you before. You deserve recognition. To be honest, you deserve a lot more than that! So, to…

Making It Our Business To Make Your Business Better

As part of MeloTel’s commitment to provide its customers with the best customer service in the telecom industry, we believe that it is important to keep them regularly informed. As a result, we make it so that, even during holiday hours, a member of our staff can be reached for emergencies. Our team remains dedicated to being there for its customers, knowing that true value is found in making the lives of our clients easier. With that said, we’d like…

Telecommuting Makes Lives Easier

If we’ve blogged it once, we’ve likely blogged it a million times (or thereabouts): MeloTel is in the business of making the lives of our clients easier. We do the best we can to accomplish this in a variety of ways. Our increasingly vast array of products and services serve business owners in ways that help them to worry less and succeed more. MeloTel is your one-stop telecommuting destination. Telecommuting, by the way, is only becoming increasingly popular. We’re aware,…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Name
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s VXCO.net portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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