How Your Online Store Can Determine Your Holiday Season Success

With a little over a week left for Christmas shopping, consumers from all over North America are undoubtedly making heavy use of the internet. Online shopping is often regarded as the best way to easily find what you’re looking for. However, it’s also known as an excellent last minute shopping option. In many cases, shoppers look for items in brick and mortar stores and when they can’t find them, they hop online to place orders…

Staying On Top Of Customer Service Throughout The Holidays

Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of delivering unbeatable customer service. We’d place these blogs in the “practice what we preach”category, considering how important it is to our team to provide the absolute best customer service in the telecommunications industry. With the holiday shopping season currently in full swing, it can be argued that there is simply no better time of year…

Delivering Your Best Customer Service Is A Holiday Season Must

Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time of year than now to turn up your customer service levels. Undoubtedly, your call volume has increased over the past few weeks. With holiday shoppers all over North America looking for the perfect gifts for their loved ones, your business is being called upon at a higher rate than normal for help. Keep in mind…

Ensuring Your Holiday Customer Service Style Boosts Your Brand’s Success

Although Black Friday and Cyber Monday are now behind us, there is still plenty of the holiday shopping season left before Christmas comes. In fact, with December starting tomorrow, business owners all across North America should anticipate things picking up. Needless to say, it’s a very busy time for retailers of all kinds. Preparing your team to provide the best customer service possible will mean the difference between huge success and ultimate failure. Keep your…

3 Ways To Step Up Your Holiday Customer Service Game

Make no mistake about it. During the always-busy holiday shopping season, consumers put a lot of stock in their customer experiences. If your customer service style isn’t up to snuff, your business will suffer in the long run. People don’t quickly forget bad experiences. If you’d like to ensure the growing of your brand well into the new year, be sure to step up your holiday customer service game! Here are three ways to do…

3 Ways To Get Your Company Website Holiday Season Ready

With Christmas just a little over a month away and the holiday shopping season now in full swing, there is no better time to update your company website than right now. Let it never be lost on you that, in today’s world, the vast majority of consumers go online to browse products and compare prices before they visit brick and mortar store locations. And some don’t visit any physical store locations at all! Online shopping…

5 Ways To Boost Traffic To Your Company Website During The Holidays

Here we are, smack dab in the middle of the busy holiday shopping season! Stores all across North America are enjoying heavier foot traffic than normal. And, naturally, that translates into much higher sales. Now, this isn’t just a busy month for brick-and-mortar stores. Online shopping is at an all-time high as well. In fact, online shopping sales numbers grow exponentially each and every holiday season. Are you taking advantage? What can you do to…

Important Elements Of A Company Website – Especially During The Holidays

During this time of year, retailers from all over North America are at their busiest. They are welcoming more customers into their stores now than at any other time of the year. As well, their websites are enjoying more traffic. As we’ve pointed out in numerous blogs before, it’s highly important to have an easy-to-navigate, visually attractive website in order to entice consumers to visit a store in person. This is never more important than…

Why It’s Important To Update Your Website In Time For The Holidays

This is a very important time of year for business owners all across North America. Midway through October, most retailers begin the process of launching their holiday-themed advertising campaigns. Naturally, this is the month when black and orange decor generally beautifies places of business in anticipation of Halloween. But soon after, the black and orange gets exchanged for red and green. What are your plans to promote your business for the holidays? Naturally, it’ll take…

4 Ways To Step Up Your Customer Service Game For The Holidays

We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very busy time at your business. That’s great news! Obviously, this is the time of year when shoppers are out and about and in moods to spend money more than at any other time of year. Naturally, that means that this is also the time of year when your customer service game has got to be…