Ensuring Your Holiday Customer Service Style Boosts Your Brand’s Success

Although Black Friday and Cyber Monday are now behind us, there is still plenty of the holiday shopping season left before Christmas comes. In fact, with December starting tomorrow, business owners all across North America should anticipate things picking up. Needless to say, it’s a very busy time for retailers of all kinds. Preparing your team to provide the best customer service possible will mean the difference between huge success and ultimate failure. Keep your…

3 Ways To Step Up Your Holiday Customer Service Game

Make no mistake about it. During the always-busy holiday shopping season, consumers put a lot of stock in their customer experiences. If your customer service style isn’t up to snuff, your business will suffer in the long run. People don’t quickly forget bad experiences. If you’d like to ensure the growing of your brand well into the new year, be sure to step up your holiday customer service game! Here are three ways to do…

Continuing To Ensure You Provide Superior Holiday Customer Service

In our last blog, we returned to the topic of customer service and highlighted how important it is to provide the unbeatable variety during the upcoming holiday rush. With November now here, there is literally no time to waste in injecting additional cheer in your customer interactions. Over the course of the next several weeks, your customers will be looking for places to purchase their holiday gifts. What will make them select your brand over…

5 Ways To Plan Your Holiday Customer Service Schedule

The holiday season is fast approaching. And while retailers all across Canada are undoubtedly experiencing a spike in sales, this time of year often marks a slow period for other business types. It’s not unusual for members of the service industry to shut down for the holiday season. Although MeloTel will only be closed for five days total this month, we know that many other businesses take even more time off. That doesn’t mean that…

5 Ways To Provide Top-Notch Holiday Customer Service

5 Ways To Provide Top-Notch Holiday Customer Service

The holidays are coming! And it’s not that you needed your trusty MeloTel Blog to inform of that – even though our past few blogs have been excitedly holiday-themed – we just thought we’d provide you with another reminder. Maybe, it’s because we simply love the holiday season so much around here, that we’re only too excited to discuss it every chance that we get. And then again, perhaps it’s because we know how much…

Staying On Top Of Customer Service Throughout The Holidays

Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of delivering unbeatable customer service. We’d place these blogs in the “practice what we preach”category, considering how important it is to our team to provide the absolute best customer service in the telecommunications industry. With the holiday shopping season currently in full swing, it can be argued that there is simply no better time of year…

Delivering Your Best Customer Service Is A Holiday Season Must

Providing top-of-the-line customer service is important all year round. But, it can be argued that there’s no more important time of year than now to turn up your customer service levels. Undoubtedly, your call volume has increased over the past few weeks. With holiday shoppers all over North America looking for the perfect gifts for their loved ones, your business is being called upon at a higher rate than normal for help. Keep in mind…

How To Bolster Your Customer Service For The Holiday Rush

Welcome to the first of November! In the business world, today is unofficially regarded as the first day of the holiday shopping season. With Halloween now behind us, businesses all over North America are exchanging their orange and black decorations for those of the red and green variety. They are also preparing for the significant increase in both foot traffic and call volume that comes with every holiday season. To prepare for the holiday rush,…

3 Ways To Step Up Your Customer Service Game For The Holidays

With the holiday season now here, it’s important to take your customer service to the next level. That certainly isn’t to say that you should be slacking at any other point of the year. Providing unbeatable customer service is a year-round must! However, it goes without saying that putting people in a festive mood is the definitely an important aspect of providing customer service at this point in the year. Arguably, this goes double for…

4 Ways To Step Up Your Customer Service Game For The Holidays

We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very busy time at your business. That’s great news! Obviously, this is the time of year when shoppers are out and about and in moods to spend money more than at any other time of year. Naturally, that means that this is also the time of year when your customer service game has got to be…