18 Apr

Customer Service, MeloTel Features

3 More Phrases That All Customer Service Phone Agents Should Use

• April 16, 2024
• By Dan Faraldo

Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use.

05 Apr

Customer Service, MeloTel Features, MeloTel News

3 Phrases That All Customer Service Phone Agents Should Use

• April 4, 2024
• By Dan Faraldo

Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days

26 Mar

Customer Service, Industry News, MeloTel Features

5 Must-Do’s For Every Customer Service Phone Agent

• March 25, 2024
• By Dan Faraldo

Before becoming members of the Melo Technology team, many of us previously worked in jobs that involved over-the-phone customer service.

18 Jun

Customer Service, Industry News, MeloTel Features

Happy Phone Agents Make The Best Customer Service Providers

• June 18, 2019
• By user
• 0 comments

Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If

08 Mar

Customer Service, Industry News, MeloTel Features

Top Customer Service Tips For Phone Agents

• March 8, 2019
• By user
• 0 comments

All week long, the MeloTel Blog has been heralding the virtues of VoIP telephony. For the past ten years, MeloTel

08 Mar

Customer Service, Industry News, MeloTel Features

How To Tell If Your Service Provider Can’t Be Trusted

• March 5, 2024
• By Dan Faraldo

In our last blog, we pointed out a number of things to look for in a telecom company that provides

08 Dec

Customer Service, Industry News, MeloTel Features

The Vital Importance Of Top-Notch Customer Service During The Holidays

• December 6, 2023
• By Dan Faraldo

Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you

08 Nov

Customer Service, MeloTel Features

Ringing Up Customer Satisfaction With Excellent Customer Service

• November 8, 2023
• By Dan Faraldo

No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season,

03 Nov

Live Phone Agents

The Most Reliable & Trusted VOIP Service Provider in Canada LIVE PHONE ANSWERING SERVICES Your business phone line should be

29 Jun

Customer Service, MeloTel Features, MeloTel News

Becoming A Master Of Excellent Customer Service Over The Phone

• June 29, 2023
• By user

Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your