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The Importance Of Showing Everyone Courtesy And Respect

Earlier this week, MeloTel released an official company statement relaying our stance on the current events. Acts of hate, for any reason, have no place in our world. As a company, we remain steadfastly committed to our role in treating all people with courtesy, dignity and respect. These recent happenings remind us just how much it is sorely needed to spread the message of peace, justice and equality. As a business owner, you can certainly do the same by insisting…

How Unbeatable Customer Service Sets Your Brand Apart

For reasons we’re all aware of, tensions are very high right now. All throughout the continent, people are protesting in the name of justice and equality. Over the past week, we’ve dedicated our blogs to the concept of showing our fellow citizens courtesy, compassion and respect. And, of course, this is vitally important when representing your business. As a business owner, it’s so important to remember that the ways in which you treat your customers is often much more impactful…

Maintaining Your Commitment To Providing Wonderful Customer Experiences

In our last blog, we highlighted the extreme importance of showing everyone courtesy and respect. Naturally, this is incredibly important in our everyday lives. Especially given the recent turmoil that has been ignited by heinous acts of racism, now is definitely the time to spread your examples of goodwill and kindness. As a business owner, you get regular opportunities to interact with members of the public. Providing people with wonderful customer experiences can go a long way in not just…

Steeve Martin Is MeloTel’s Employee Of The Month For February!

The MeloTel team is very happy to announce that Steeve Martin is MeloTel’s Employee of the Month for February 2020. Steeve (and yes, his name is spelled with a total of three E’s) has been an esteemed member of MeloTel’s Customer Service & Technical Support team for over a year now. In that time, he has proven to be such an excellent addition to our team as he consistently demonstrates how customer service should be provided. “Steeve is very helpful…He…

Post A Google Review For MeloTel Using Our Friendly New Link!

Online reviews mean the world to businesses. In 2020, a positive online review is worth so much more than a traditional advertising method such as a radio spot, television commercial or flyer. That’s because consumers are smart enough to know that online reviews are generally genuine. Nothing beats word of mouth promotion. Think about it. Who are you most likely to trust, a spokesperson or an actual customer? This is not to say that traditional advertising isn’t valid. Naturally, it’s…

4 More Ways To Make Your Holiday Voicemail Greetings Memorable

In our last blog, we suggested a few great ways to make the perfect holiday voicemail greeting. In today’s blog, we’ll provide you with four more ways to make them memorable! 1. Provide contact options. Not every customer that calls you during the holiday season should be required to leave a voicemail in order to hear back from you. Are there other ways you can be reached? At MeloTel, we offer email options and our website’s Live Chat feature as…

Here are a few testimonials from what our customers have to say:

Danielle Cameron
Heidi Kaufmann
Charles Murray
Rashalee Green
Fouad Shuhaiber
Dr. Martin Jugenburg
Wayne Goldstein
Danielle Cameron (VP Marketing)Imprezzio Marketing

“Imprezzio Marketing has been with MeloTel for 4 years and their service has been outstanding over the years. Their customer support team is always extremely helpful and always responds and resolves any issues that we have. Thank you MeloTel for providing us with such great service. READ MORE"

Heidi Kaufmann (Manager )TK Enterprises

“When TK Enterprises found MeloTel 2 years ago, it was in a crisis situation. Our previous VoIP provider had left us in the lurch and within days, MeloTel had us back up and running and we’ve never looked back since. We started with VoIP services and have worked with them to bring our company’s technology levels up to be more cutting edge and competitive while reducing costs and mitigating risk the entire time. READ MORE"

Charles Murray (CEO)Benjamin Verde

“Benjamin Verde Incorporated has been a loyal MeloTel customer since 2013. We are able to provide a variety of Artist and Entertainment related solutions such as Web Hosting, Artist Marketing and Artist Funding to clients across Canada. By utilizing MeloTel’s robust products and services our agents are able to provide fast and efficient customer care to various radio stations, record companies, independent artist as well as popular international brands via Benjamin Verde’s portal. READ MORE"

Rashalee Green (VP of Operations)Synergy Marketing

“As the leaders in promotional advertising with over 25 years experience we strive to satisfy all of our clients’ needs when it comes to marketing them and their businesses. We go over and above to make sure that all of their advertising demands are met with no exceptions. MeloTel and Synergy have been in business together since providing exceptional VoIP and technical services. READ MORE"

Fouad Shuhaiber (CEO)National Projects

“I have been a MeloTel customer since 2009 and wanted to tell you how much my whole office appreciates your services. Life becomes a lot easier when someone is there to help when we need it. That kind of service is why we will remain a loyal customer for many years to come. Thank you! READ MORE"

Name (title)Skinjectables

“The transition to MeloTel has been exceptional on a number of levels. Cost savings of more than 50% compared to our old traditional multi-line system is a welcome benefit, but the service and features are what we are most pleased with. MeloTel gives us the capability to enhance our service to clients with features like “Find Me-Follow Me” which allows us to answer our main office lines from anywhere, at any time with our smart phones or soft phones. READ MORE"

Dr. Martin Jugenburg (Surgeon)Toronto Cosmetic Surgery Institute

“Toronto Cosmetic Surgery Institute is a plastic surgery clinic, located in downtown Toronto. On site we have a fully functional, state of the art surgical facility. MeloTel assisted us when we went paperless a couple years ago in replacing and restructuring our computer hardware and network. They have been providing us with IT support ever since. Whether it be remote sessions that are required, or on site visits, the service MeloTel provides is always quick and efficient. READ MORE"

Wayne Goldstein (CEO)Global Mentoring Solutions

“Global Mentoring Solutions (GMS) is a North American based, white labelled outsourced help desk provider that partners with major ISPs, eLearning Support Providers and mid-market IT Service Providers. With MeloTel’s telephone infrastructure services GMS is able to provide support for over 8,000 technical support interactions per month! GMS has been relying on MeloTel’s expertise and professional support services since 2010. READ MORE"

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