How Can Putting Callers On Hold Improve Customer Satisfaction?
The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase
The following are two phrases that communicate the exact same message in totally different ways. Phrase #1: Hold please. Phrase
As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time
No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making
There’s only ten days until Christmas! Needless to say, it’s a pretty exciting time of year. From everyone, here at
Anyone who has ever worked on the phone knows the importance of providing excellent customer service. However, it can be
Legend has it that hold music was invented as a result of a happy accident. A factory worker’s business –
As we highlighted once again in our last blog, MeloTel’s VoIP-based Commercial Phone Services come with a number of amazing
Providing excellent customer service should be on the top of every business owner’s daily to-do lists. Coming up with a
Over the past week, our blogs have been focused on the type of phone etiquette necessary to make sure customers
Good communication is everything. And when you conduct business on the phone, this is especially true. When you are not