4 More Tips For Giving Constructive Feedback To Your Call Centre Reps
In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
If you own or manage a call centre, you know how much effort needs to be put into securing strong
Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike.
If you own and operate a call centre business, DaFeeder Telemarketing is for you! No matter if your team is
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
Do you own or operate a call centre business? If so, it’s part of your job to make sure your
As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
Once upon a time, call centre managers were forced to wait until the calls of their phone agents were complete
As we highlighted in our last blog, feedback sessions should be conversations that involve the thoughts and concerns of both
No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of