Call Recordings Can Be A Call Centre’s Saving Grace
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing
Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing
In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike.
Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the
In our last blog, we likened MeloTel to a fast food restaurant. You see, we offer a combination of different
If you own and operate a call centre business, DaFeeder Telemarketing is for you! No matter if your team is
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in