18 Apr Customer Service, MeloTel Features 3 More Phrases That All Customer Service Phone Agents Should Use April 16, 2024 By Dan Faraldo Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use.
08 Dec Customer Service, Industry News, MeloTel Features The Vital Importance Of Top-Notch Customer Service During The Holidays December 6, 2023 By Dan Faraldo Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
08 Aug Customer Service, MeloTel Features How To Make Hold Time A Good Time August 8, 2018 By user 0 comments In the over-the-phone customer service game, there is bound to be hold time. It’s inevitable. Anyone who has ever called
01 Sep Customer Service, MeloTel Features 5 Customer Service Practices That Always Make Good Impressions September 1, 2016 By user 0 comments It’s hard to disregard customer service as a number one priority when it comes to running your business. Customers may
08 Jun Customer Service, Industry News 6 Ways To Earn The Trust Of Your Customers June 8, 2016 By user 0 comments You can use a lot of flashy words and vibrant imagery in your advertising if you like. But if your
06 Jun Industry News, MeloTel Features Not Returning Phone Calls Can Leave Unshakably Bad Impressions June 6, 2016 By user 0 comments No business owner wishes to give off a bad impression to his/her customers. And certainly, no business owner would do
26 Jun MeloTel Features 3 Ways To Master The Art Of “Missed Call Damage Control” June 26, 2015 By user 0 comments You’re busy. No one is disputing that. As a business owner, you have a lot on your plate each and
25 Oct MeloTel Features, MeloTel News 5 Tips For Top Telephone Etiquette October 25, 2013 By user Okay, so you’ve got your phones all set up and connected, ready to go. You’ve got your DaFeeder Preview Dialer