5 Reasons To Switch To MeloTel’s Commercial Phone Services

We’ve spent a lot of time posting blogs about the wonders of VoIP technology and how it has revolutionized the ways in which business owners are able to conduct business over the phone. But, perhaps you’re new to the MeloTel Blog and haven’t yet caught up with all of the wonderful things we’ve discussed. That’s okay, MeloTel customers are very well aware of how great VoIP technology is. But then again…maybe you’re not a MeloTel…

Commercial Phone Services

Commercial Phone Services

Cloud Hosted Commercial Phone ServicesIncredible service at competitive rates MeloTel provides telephone service to businesses across Canada using the internet (VoIP Technology). We bring Fortune 500 communication products and services to small and medium size businesses at an incredibly low cost. We specialize in helping companies transition from traditional telephone systems to our robust and feature filled cloud based solution. Our commercial phone services include all advanced features and unlimited calling to more than 22...

Treating You To The Best Telecom Services In The Business

With Halloween coming tomorrow, it brings to mind that, for business owners, the act of “treating” is one that should be practiced all year round. Treating your customers like the special people they are is integral to the success of your brand. Without a strong customer service regimen, your company is not likely to enjoy much success. Remember that, thanks to social media, word gets around quicker than it ever has in the past. If…

How To Overcome Objections During Phone Sales

As a provider of cloud-hosted Commercial Phone Services, the MeloTel team often heralds the work done by phone agents all over North America. Firstly, we know they often get a bad rap. It’s not uncommon to come across someone who hates hearing from telemarketers during dinner time. We know, however, that people who work on the phones have important jobs. Many companies rely on phone sales to get their products in the hands of customers….

Bettering The Phone Agent Experience In Your Call Centre

Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in many past blogs, call centre phone agents have incredibly hard jobs. Many are required to make north of a hundred calls per day! That’s a lot of different phone calls with a lot of different personalities. On many of their calls, they will be embroiled in difficult conversations that require the overcoming of numerous objections….

New Polycom Phones Are On The Way!

At MeloTel, we take the act of making improvements pretty seriously. We’re constantly coming up with ways to better serve our customers with rapidly improving telecom services. After all, the world of technology sees upgrades and advances on a regular basis. We consider it our duty to always be on top of the latest trends to ensure that MeloTel’s clients always receive top-of-the-line service and technology. It has long been part of our mandate to…

Take Your Business Phone With You Wherever You Go!

How often have you received a call on your cell phone after business hours? How many family dinners have been interrupted by phone calls from one of your clients? How many times have you been woken up out of your sleep because your cell phone is ringing? If you’re like most North American business owners, you’ve likely lost count. Of course, it’s always good news when someone shows interest in your company. Naturally, you want…

Why Your Customers Still Prefer Calling You On The Phone

In today’s technology-driven world, there is a multitude of ways for your customers to get in touch with you. Email, social media platforms, messaging apps, live chats etc. As long as you’re utilizing them all properly, they can be quite useful. It needs to be highlighted, however, that amidst all of these communication methods, there is one that has stood the test of time and has never truly gotten old – the telephone. People like…

Finding The Perfect Phone Service Package For The One-Person Business

Needless to say, there are many types of businesses out there. From one-person operations to multi-million dollar corporations, there are companies of all sizes to meet the needs of every type of consumer. At MeloTel, we cater our cloud-hosted services to small and medium-sized business owners all across North America. And those business owners include sole proprietors. Running a business on your own is essentially the same thing as being a business yourself. A graphic…

5 More Phone Etiquette Tips That Will Improve Your Customer Service

In our last blog, we revisited the ever-important topic of phone etiquette and listed a number of ways you can improve your customer service. At MeloTel, we feel strongly that following these simple tips will greatly help any call centre business or other company that predominantly engages with its customers over the phone. But you can never give enough good advice, right? In today’s blog, we’ll conclude our list of tips. Here are five more:…