Highlighting The Importance Of Networking

On behalf of the entire MeloTel team, we’d like to take this opportunity to thank everyone who came by to see us at the Better Business Expo yesterday at Montecassino in North York. It was a great pleasure to meet so many amazing business owners from such a wide variety of industries. Of course, our team was only too happy to get them up to speed about the wonders of VoIP technologies and the various…

A Reminder To Join Us At The Better Business Expo Tomorrow!

We’re pretty excited about tomorrow! As a reminder, MeloTel will be an exhibitor at the Better Business Expo which is taking place in North York. It all goes down at Montecassino, which is located at 3710 Chesswood Drive. It gets going at 1pm with pre-event workshops that run until 3pm, at which point the tradeshow will officially begin and run until 7pm. Tomorrow’s event will mark the third Better Business Expo that MeloTel has participated…

5 Phone Etiquette Rules All Business Professionals Should Practice

No matter the industry you’re in, it is likely that a good portion of your business is conducted over the phone. For many business types, a team of employees is necessary to work the phones in order to achieve high sales numbers and high rates of customer satisfaction. To maximize your chances of being recognized as a top provider of excellent customer service, there are some particular phone etiquette rules that you should practice. Here…

How Important Is It To Provide Your Employees With Regular Feedback?

We have to admit that the question posed by the title of today’s blog has an incredibly simply answer: very. Let it not be lost on you that communication always has been and always will be an incredibly important part of any relationship. Many would argue that it’s the most important part! And that is certainly true for the employer/employee relationship. Simply put, provide regular feedback to your employees if you want your business to…

Improving Your Company Website Should Be A Top Priority

In our last blog, we revisited the topic of company website upkeep. Arguably, keeping your website fresh is even more important that keeping your place of business neat and tidy. Okay, maybe not more important. But let’s look at it this way. By maintaining the clean and professional look of your place of business, you impress the many visitors you get each day. However, your company website is open to a much larger audience –…

4 Reasons To Update Your Company Website This Fall

Fall starts in two days. And while the weather, here in the Greater Toronto Area, doesn’t reflect that (summer finally decided to show up!), rest assure that we will all be feeling the return of chilly weather shortly. For business owners, the fall represents the beginning of the fourth quarter. With October right around the corner, now is the time to think about injecting some new life into marketing strategies in order to end the…

Revisiting The Many Great Benefits Of Using VoIP Phones

At MeloTel, we’re extremely proud to call ourselves Canada’s Hosted Company. Over the years, we have developed many great relationships with business owners all over the continent. So, perhaps it’s time we change our moniker to North American’s Hosted Company. Regardless of our tagline-slash-nickname, MeloTel is happy to reveal that VoIP-based services are becoming more and more popular each day. They must be – because we’re noticing that a steadily rising number of business owners…

Sending Our Support To All Who Have Been Affected By Hurricane Irma

The MeloTel team shares the sentiments recently expressed by people all over North America when we say that we’re glad that Hurricane Irma didn’t claim the lives that many expected it would. Our team has both family members and clients who live in the beautiful state of Florida. And, needless to say, the huge storm from this past weekend had us all a bit concerned. We’re happy to report that everyone we know – both…

Join MeloTel At The Better Business Expo In North York!

The MeloTel team is thrilled to announce that it will be an exhibitor at the upcoming Better Business Expo in North York! On Thursday, September 28th, MeloTel will be setting up shop at a booth inside Montecassino, which is located at 3710 Chesswood Drive. Our third Better Business Expo, this event is one the MeloTel team is excitedly looking forward to. If you’re a business owner, entrepreneur or executive, you’ll definitely want to take advantage…

The Big Difference: Expeditious Customer Service

We live in a world where people can get access to things immediately. It’s a unique time in our lives as most of us can still remember what it was like to have to wait to get what we wanted. Take, for example, information. Once upon a time, we’d have to travel to the library to locate books containing the facts we were looking for. Today…a simple Google search is all that’s needed. The same…