The Importance Of Feedback Going Both Ways

When you assume an authoritative role at your business, it means that you have a lot of responsibilities. For business owners, managers and supervisors, the employees at your company operate “on your watch”, meaning that you have to account for their performances, whether they’re good or bad. This is why feedback that goes both ways is so important. Naturally, it’s important for you to communicate to your team members about the various things they need…

Placing 3 Of Our Great Clients In The Spotlight

In today’s blog, we’d like to take the opportunity to return to one of our favourite blog concepts: the Client Spotlight. If you’re MeloTel client, you’ve likely been highlighted in one of the many blogs that have praised the fantastic businesses we work with. If you’ve not yet been featured in a Client Spotlight blog, please don’t hesitate to contact us for a quick interview so that we may shower you with praises in a…

Highlighting 2 Of VoIP Telephony’s Coolest Features

VoIP telephones allow you to communicate with clients, colleagues, customers and co-workers in ways that traditional landlines simply cannot. Now, this is a sentiment we’ve shared in many a MeloTel blog. But, in today’s blog, we’d like to pay special attention to two particularly cool calling features that are exclusive to VoIP telephony. It won’t be the first we’ve heralded these amazing features – and it’s not bound to be the last. It bears repeating,…

How To Avoid Giving The “Same Old, Same Old” Impression

When have you ever heard the term “same old, same old” being used in a positive way? The phrase is generally uttered to describe the mundane. So when it comes to your business, “same old, same old” is one of the last things you want people to say when describing it. It’s a must that you’re always working to generate good impressions of your business. And, in 2017, that starts with your company website! As…

4 Important-To-Remember Phone Etiquette Tips

Many of us take the act of speaking on the phone for granted. That is to say that we tend to think that it’s such a common thing to do that we assume we’re experts at it. When you’re conducting business over the phone, however, it’s extremely important to remember that it’s not like any old conversation. Not only do you have to exchange “What’s up?” for “Good afternoon, how can I help you?” when…

Should You Go With A Short Or Long Domain Name For Your Website?

When selecting a domain name for your business, it appears sensible to take the short and sweet approach. And in many cases, this is true. Our own website, for example, is simply our business name. Coming up with MeloTel.com didn’t take us very long, for obvious reasons. However, not every business has a name as short as ours. If every business owner took the same approach that we did, there would be some incredibly long…

The Importance Of Hiring A Professional Blogger

Bloggers are experts in the art of communicating. The messages they send through their blogs are meant to draw attention to the company websites where the blogs are posted. That’s stating the obvious, right? However, it’s important to note that not all blogs are created equally. The most compelling of blogs are written in inviting and engaging voices. Have you picked out the “engaging” sentences in this very paragraph? No less than two questions were…

Still Attempting To Block Spam From Your Email Inbox?

If you have an email address (and who doesn’t?), you’ve very likely been a victim of spam. How do spammers even get your email address? Well, chances are that you’ve inputted your email address into a web form at some point. It’s hard to determine exactly which sites led to the spam you’ve received and it’s just as hard to stop the spam from coming your way. Or is it? There are a few things…

Recalling The Business-Enhancing, Money-Saving Benefits Of VoIP

The argument of what type of phone service is better – traditional landline or VoIP – rages on. Well, at least, for some people, it does. At MeloTel, we’ve long been convinced that the many advantages that VoIP telephony provides business owners across the world help it to far outdo traditional landlines. Of course, there are still those who aren’t quite hip to the game, just yet. To them, VoIP is still some kind of…

Being Easy To Access Is A Key To Unbeatable Customer Service

“So I called up (a service provider) to ask a simple, but important question and I couldn’t get anyone on the phone. The voice prompt kept asking me for a ticket number of some kind, but I never got one. So I kept pressing “0” hoping that it would just put me through to a live representative. Nothing. The system just kept hanging up on me. I tried calling about three more times…I still couldn’t…