Wishing You A Very Happy New Year!

Welcome to our very last blog of 2016! The entire MeloTel team would like to take this opportunity to wish each and every one of you a sensational 2017. Here’s hoping this coming weekend is a safe and enjoyable one. We look forward to speaking with you in the new year and, even better, working together to make your company an even bigger success than it was in 2016. We’d also like to take this…

How Can Your Website Make The New Year “Your” Year?

It’s not uncommon to hear people say such things as “this year will be my year” at the beginning of every year. It’s natural, we suppose, for people to wish for better circumstances in the year to come, no matter how successful the previous year was. This is especially true for the small business owner. He/she is always looking to improve. And, at MeloTel, we’re very happy to know that we provide the tools for…

Introducing Stephen Lategan!

In 2017, MeloTel will be bigger than ever! That’s not just a bold prediction. We confidently state it as a fact. Earlier this month, we announced that we were looking to add to our ever-growing team. And, we’ve done just that by recently welcoming our new Account Executive, Stephen Lategan to the MeloTel team! Stephen is no ordinary company employee. But, then again, MelolTel is no ordinary company. Our office is comprised of many outgoing,…

Wishing You A Very Merry Christmas!

At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based services we offer North American business owners are second to none. Maybe, it’s because we know that our customer service practices are unbeatable. Then again, it’s most likely because we have the greatest customers in the world! And we’d like to take this opportunity to thank you for not being normal, run-of-the-mill clients. MeloTel’s customers…

3 Reasons To Go VoIP In 2017

With 2017 just around the corner, this just may be the perfect time for you to make the decision for your company to go VoIP. By now, VoIP isn’t exactly a brand new technology – but it is still one that is a new concept to many business owners throughout North America. Believe it or not, the traditional landline is slowly, but surely creeping towards a state of being too “old school” a technology to…

Making Increased Accessibility Your New Year’s Resolution

At this time of year, the topic of New Year’s Resolutions is often a hot one. People from all walks of life consider the various ways they can improve their lives by making changes once the calendar flips over to a new year. For business owners, this is a common activity. Considering the different methods that can help for one’s business to improve is a huge part of any entrepreneur’s plans for a new year….

Client Spotlight: TK Enterprises Inc.

Family-run businesses are special. To the owners, the businesses themselves are generally seen as part of the family and therefore, the people who end up working for the company become family members – blood-related or not. For Windsor, Ontario-based TK Enterprises Inc., this is certainly the way things are. With CEO, Tom Kaufmann at the helm and his daughter, Heidi as the Head of Operations, the company has been offering the retail industry an incredibly…

4 Ways To Step Up Your Customer Service Game For The Holidays

We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very busy time at your business. That’s great news! Obviously, this is the time of year when shoppers are out and about and in moods to spend money more than at any other time of year. Naturally, that means that this is also the time of year when your customer service game has got to be…

Accessibility Is A Key To Customer Satisfaction

We’re not even at the midway point of December just yet. However, the MeloTel team certainly hopes that you’re already enjoying the holiday season. While the holidays haven’t officially started, we do hope that your business is reaping the benefits of the elevated levels of customer spending all across our continent. With that said, we would like to take this opportunity to remind you of MeloTel’s holiday schedule. We’re keeping it pretty simple this year….

5 Reasons Why You Should Start A Blog

In our last blog, we revisited the very topic of blogging and outlined a few ways that it can boost your business. It goes without saying that having a company website is important. But it needs to be underlined that having a regularly updated website is the way for it to generate legitimate business for your company. There are certainly many benefits to having a blog. So, if you don’t have one on your company…