Introducing Lukas John Meloche!

The MeloTel family is so very proud and elated to announce the arrival of baby Lukas John Meloche! Born to MeloTel’s Founder and CEO, John and his beautiful wife, Kathryn at 11:44am on Thursday, February 25th, Lukas is the couple’s second son. That makes two-year old Mark a big brother! Of course, this is a very exciting time for John and Kathryn. The entire MeloTel team would like to extend our heartiest congratulations to the…

6 Ways To Make Unbeatable Customer Service A Top Priority

At MeloTel, we like to think of our brand as a people pleaser. As a smaller company than most of the well-known telecom brands, we strive to grow our customer relationships in ways that larger corporations do not. The personal interactions we have with our customers helps for our business to be one that has gained a reputation for putting customers first. As far as we’re concerned, providing unbeatable customer service will always be a…

4 Reasons To Keep Your Customers In The Know

When it comes to giving your customers the scoop on what is happening with your business, it’s best you keep things on a “need to know” basis. And, the truth is, they need to know everything! Remember, we are living in a time when social media are all the rage. Through Facebook and Twitter, people attain so many tidbits of information so quickly, these days, there really isn’t a reason anymore to keep people in…

3 Reasons To Regularly Update Your Website

Newsflash: the internet is popular! Now, that we’ve gotten that understatement out of the way, it’s important that we offer some encouragement to business owners who may not realize just how much of an understatement it is. You see, in today’s world, there are many who believe that a company without a strong online presence is a company not worth working with. Having a regularly updated website, it can be stated, is of vital importance…

5 Traits Of A Great Team Player

If you’re looking to add a new hire to your staff, it’s always wise to seek out a personality type that can fit in nicely with the current members of your team. The ability of a person to get along with others, work within a team environment and share ideas should be of great importance to every business owner. If you’re looking for someone who is a great team player, you may want to look…

5 Ways To Be An All-Star Player In Your Industry

Over this past weekend, the City of Toronto – where MeloTel is headquartered – played host to the NBA All-Star Game. In fact, the entire three-day weekend was filled with countless events that brought stars from all walks of life to our great city. From the amazing slam dunk contest to the all-star game itself, the event was truly a memorable happening that Torontonians will not soon forget. It did, however, get us thinking about…

5 Signs You Provide Excellent Customer Service

In many cases, the customer service practices of a company can make or break its image. When people are not satisfied with the ways they’ve been treated, they rarely ever return to the companies that mistreated them. Often, it doesn’t matter how great the products and services are – if a company doesn’t treat its customers right, it will lose those customers. Is customer service a top priority at your business? Here are five signs…

5 Signs You Have An Awesome Blog

Blogging may sound like an easy job. But there’s a lot more to it than you think. A good blog has interesting content that is engaging and worthy of further discussion. It also contains keywords that are relevant to your industry and, therefore, help for your website to get picked up in search engines. This is known as SEO (Search Engine Optimization). Blogs should also be written in a reader-friendly manner that doesn’t speak above…

5 Ways To Have Your Customers Wait Without Worry

In blogs past, we’ve pointed out that today’s society isn’t exactly made up of people who enjoy waiting. We’re so used to being able to locate what we want right away, that the idea of waiting for what we want has become foreign. Take television, for example. Only in recent years has the term “binge watching” become popularized. Why? Because viewers now have the option of watching several episodes of their favourite shows in a…

Examining The Power Of Content Marketing

These days, content marketing is all the rage. And why shouldn’t it be? Regularly updating your website makes sense in a world filled with people who surf the internet each and every day. However, more importantly than the fact that there are millions and millions of people online, at any given time, is the fact that today’s society is too savvy for traditional forms of marketing. By now, we’ve all gotten accustomed to the television…