Why Is Custom Hold Music So Important?

Did you know that Custom Hold Music is offered as one of the many great features that come with MeloTel’s Commercial Phone Services? Don’t be mistaken. This feature definitely doesn’t belong in the “no big deal” category. Having music play while your customers are waiting on hold for you can go a really long way in improving customer relationships and increasing sales. Not convinced? Consider the following. Hold music can be customized to sell your…

Highlighting The Awesomeness Of Voicemail To Your Email

Today’s tech-obsessed world is able to enjoy the many benefits that come from using all of those incredible handheld devices that are so popular. Smartphones, tablets and laptops are items that nearly everyone has at least one of. In today’s world, it’s practically impossible to survive without one. At least, that’s how a lot of people seem to feel. Then again, there are those people who are happy to do without modern technology. “There’s far…

5 Benefits Of Using Email To Conduct Business

At MeloTel, we greatly champion the use of the telephone to conduct business. It doesn’t matter how much time passes, the good old telephone will always be an incredibly useful communication device. Well…perhaps, we should say the good “new” telephone. You see, MeloTel’s Commercial Phone Services offer incomparable communication power over the cloud. The internet has taken over as the number one way to keep in touch with people all over the world. Of course,…

5 Ways To Make Your Blog Better

These days, content marketing represents one of the most significant ways that small business owners can help to grow the reach of their companies. As we made clear in our last blog, a company’s online presence carries a lot of weight with today’s buying public. It only begins with the domain name. The more valuable content you have on your website, the better your chances are of having it read by internet users. Is your…

4 Tips For Choosing The Right Domain Name

In 2016, a business without a website practically doesn’t exist. You don’t have to take our word for it. Just ask the average shopper how he or she came upon finding his or her favourite store. Saying that the internet is a popular source of information is both obvious and an understatement. So, if you’re not promoting your business online, there’s no question that you’re missing out on a huge part of the marketplace. If…

Updates are Coming – Memorandum

Recently we posted about MeloTel Version 4 paving the way for WebRTC. Another notice we would like to release to our existing and prospect customers in the following; In VoIP Panel v4 and newer versions the email address of a VoIP Panel User Accounts will be forced to be unique. This will impact users in the following ways; Each user under an organization will be required to use a unique email address. You will only…

5 Advantages Of Making The Switch To VoIP

Voice over Internet Protocol. It’s a term that many Canadians have heard of but still may be unclear as to exactly what it is. To put it simply, VoIP uses the internet to connect callers instead of traditional phone lines. But why would that be necessary? What are the benefits to using VoIP instead of the age-old landlines? MeloTel customers are well aware that there are many advantages to using our VoIP-based Commercial Phone Services….

6 Ways To Master The Art Of Keeping In Touch

“Keep in touch!” It’s an idiom we all tend to exclaim on a regular basis without truly understanding the gravity of its importance. At least, this is true in the business world. When business owners keep in touch with their clients, it makes a really big difference in their relationships. It’s important not only to find ways to reach out to your clients, but to be easily accessible as well. It’s somewhat of an art….

Meeting Customer Needs With Single Number Reach

It’s the year 2016. We live in a very “get it as soon as you want it” kind of world. What we mean is that people are used to receiving information at their fingertips within seconds of wishing to receive it. Doing a quick Google search on a smartphone can bring a person to media he or she once had to go to a store or library to locate. We’ve certainly come a long way…

4 Benefits Of Updating Your Business Website

In order to keep the interest of the general public, business owners must seek to regularly make changes in the ways they operate their companies. Let’s use this obvious example – somewhere in early November, most storefronts were redesigned to reflect the upcoming holiday season. With that season now over, stores have taken down their decorations in favour of some new decor. You get the point. Such changes are needed all throughout the year. And…