Congratulations To November’s $100 Winner!

Today has been quite the day, here at MeloTel. We embarked on a pretty exciting first! As we reported on the MeloTel Blog last week, we scheduled our monthly Customer Satisfaction Survey $100 draw for today at 2pm EST and streamed it live, as it happened, via LiveStream. As you’re likely aware, MeloTel has been offering its customers the opportunity to win $100 each and every month simply by taking a few minutes to fill…

Get An “Uncle John’s Holiday Hits” CD For Free!

At MeloTel, we thoroughly enjoy going over and above the call of duty to please our customers. Just take our Customer Satisfaction Survey, for example. In our last blog, we reminded everyone that MeloTel offers its clients the opportunity to win $100 each and every month simply for taking a couple of minutes to fill the survey out. Yes, we could simply request that our customers take the survey in order to provide us with…

November’s $100 Draw Will Be Streamed Live!

You might have noticed that the team, here at MeloTel, regularly comes up with inventive ways to interact with its client base. If we’re not developing creative new services to help better the lives of our customers, we’re finding other ways to put smiles on their faces. One such way is the monthly $100 cash giveaway that our company president, John Meloche implemented off the top of 2015. How do MeloTel clients earn chances to…

4 Benefits Of Staying In Touch With Customers

With the holidays fast approaching, many of us will be getting back in touch with family members and friends that we haven’t spoken to or seen in a while. It’s all part of the holiday tradition. Reaching out to loved ones and gathering to celebrate good times is often what the end-of-year holiday season is all about. For the most part, the relationships with our family members and friends don’t dissipate simply because of distance…

5 Ways To Be A Customer Service Champion

This week, the MeloTel Blog has been focused on ways that companies can show off their customer service skills. In truth, there are a lot of companies across Canada that could use a little brushing up on said skills. Apparently, not everyone remembers that there is competition out there. Customers have options. You could potentially be offering your client base superior products and services, but do they enjoy interacting with members of your staff? If…

5 Ways To Make It Fun To Call Your Company

Customer service is everything. At least, this is what we believe, here at MeloTel. It’s never lost on us that we are customers too. This is especially made evident during the holiday shopping rush that forces most of us into crowded malls in order to buy gifts for our loved ones. In all of the hustle and bustle, it’s nice to get excellent customer service so that the entire process isn’t such a harrowing one….

5 Traits Of A Top-Notch Phone Rep

The telephone will never go out of style. Of course, the telephone device itself will continue to go through cosmetic and functional changes. Today, many of our telephones are “smartphones” that all have the capabilities of a telephone, a camera, a video recorder and an internet browser in one handheld device. Even with all of that, the traditional telephone has not gone the way of the dinosaur. Therefore, businesses all over Canada are still using…

6 Emailing Rules That Will Make Your Brand Look Good

In our last blog, we discussed the importance of having an email signature. For a number of reasons, it’s just the professional thing to do. However, there are many other aspects to a professionally-sent email. As we alluded to before, sending an email may seem like the easiest thing in the world to do. But, when you’re running a business, it’s important to be mindful of all of the ways your forms of communication represent…

5 Reasons To Have An Email Signature

Sending an email is a simple-do-do task, isn’t it? You’ve probably sent so many over your life and career, that you don’t even think about how to compose them. They just simply come naturally to you. It’s as easy as typing and clicking “send”, right? In the business world, emails carry a lot of weight. They are used as chief sources of communication and require a great deal of professionalism and sophistication. Of course, it…

5 Reasons To Regularly Update Your Company Website

Recently, MeloTel contacted many of its clients to remind them of the benefits that come along with regular blogging. As we highlighted in a couple of blogs last week, blogging works wonders for company websites. Among the benefits are the facts that they increase search engine optimization and make your company more of a reputable source of information. All in all, a regularly-updated blog increases traffic to your site. And what happens when you have…