4 Benefits Of Providing Unbeatable Customer Service

Welcome to the last day of August! And although we’re not all that excited about announcing the unofficial end of summer, for MeloTel clients, it means that there is one last chance to win $100.00 this month. As you should be aware, each and every month, we give out $100.00 to one lucky MeloTel client who took the time to fill out our Customer Satisfaction Survey. It only takes you a couple of minutes to…

5 Reasons To Focus On Customer Satisfaction

This coming Monday will mark the last day of August and the last official day that you can enter into this month’s draw for our $100.00 cash giveaway! Oh, you didn’t know? Since the beginning of 2015, MeloTel has been offering its clients the opportunity to win $100.00 each month. In order to be eligible to win the cash prize, all that is required is that you fill out our Customer Satisfaction Survey. It only…

3 Ways To Go About Reducing Spam

Spam is annoying. We know – tell you something that you don’t know already, right? From the world of the obvious comes the statement, “it would be nice to not receive all that spam in my email inbox every day.” However, as a business owner, you likely encounter your fair share of unwanted email messages on a regular basis. In a way, you can’t always blame other companies for attempting to share information about their…

5 Qualities That Make Up The Best Team Players

As you know, MeloTel is currently on the hunt for an IT Support & Computer Technician. You can read our Kijiji posting that provides pertinent details about this new career opportunity HERE. In our past couple of blogs, we pointed out some of the key character traits that will make up the best candidates for this position. Among them is being a computer whiz with a great capacity to solve problems. As well, we’re looking…

5 Keys To Being A Good Problem Solver

Earlier this week, MeloTel announced that it is looking for a new IT Support and Computer Technician. While there are many nuances of the job that include being incredibly computer-savvy and an excellent team player, there is another important trait that candidates for this position must have. Being a good problem solver is critical. Not only is it important for this new career opportunity, but it is one that is necessary for the success of…

MeloTel Offers Exciting Career Opportunity!

MeloTel is proud to announce the availability of a brand new career opportunity! Do you consider yourself a computer whiz? Do you have a great capacity for solving problems? If so, this career opportunity may just be the perfect fit for you! MeloTel is currently seeking an IT Support and Computer Technician. Essentially, it would be your job to both find and correct computer software and hardware problems for our staff and clients. Admittedly, this…

5 Things To Keep In Mind When Providing Customer Service

You might have noticed that MeloTel takes customer service pretty seriously. According to the results from our Customer Satisfaction Survey, we’ve been proving that customer service is our top priority. We can’t help but feel that, without providing unbeatable customer service, there is next to no reason to work with our brand. This is especially true considering how bad the telecom industry’s reputation is in this area. How often have you been online and seen…

Detailing The Benefits Of VoIP Technology

The other day, MeloTel’s President John Meloche posted an interesting photo of an old rotary phone on the MeloTel Facebook page. In fact, it was a meme that asked the question “Remember messing up on the last number, and having to start all over again?” The humorous post was captioned “The struggle”. What makes it so humorous to us is that dialing a phone number really used to be a taxing process sometimes. It seems…

Revealing Our Customer Satisfaction Survey Results

As MeloTel clients are well aware, we offer a monthly opportunity for them to win $100.00 cash simply for filling out our Customer Satisfaction Survey. The survey only takes a couple of minutes to fill out, but the information that it provides our company is worth a lifetime. This is because, at MeloTel, we are steadfastly committed to providing the absolute best customer service in our industry. The feedback provided to us by our clients,…

Anticipating Your Needs With Unique Services

When we rolled out our Customer Satisfaction Survey at the beginning of the year, we had a good idea that it may help us learn more about how we could provide the best customer service in our industry. But, thankfully, it has done a whole lot more than that. Reading the feedback given to us by our great clients, we have come to realize that there are various ways that our company can meet their…