3 Reasons To Bolster Your Team With Strong Players

Earlier this week, the Toronto Blue Jays pulled off a blockbuster trade in acquiring shortstop Troy Tulowitski from the Colorado Rockies in exchange for Jose Reyes. Now, if you’re not a baseball fan, this news may not mean much to you. But, it does speak to an important aspect of the business world. Having a strong team is important. In fact, without good teamwork, a business is bound to fail. With the Jays fighting for…

5 Business Phone Mistakes To Avoid

Running a small business is a hard job. But that’s all the more reason to approach it with as diligent a mindset as possible. Unlike big-named corporations, you have a tougher task ahead of you by way of making your brand appear as professional as possible. Remember that, quite often, perception is everything. You may be excellent at what you do, but are you able to prove that to your clients? In many instances, you…

5 Ways To Get Love From Your Customers

Since we are in the last week of July, this is probably a good time to remind you to take our Customer Satisfaction Survey in order to be eligible to win this month’s $100.00 cash giveaway. As part of our commitment to providing the best customer service in our industry, MeloTel has been giving away $100.00 per month since the beginning of 2015. The filling out of the survey only takes a few minutes, but…

4 Reasons Your Blog Is Your Company’s Voice

Isn’t it just a bit weird that Hollywood continues to spend millions on big-budget blockbusters while we live in a world where crudely shot videos on smartphones are getting the most views online? Of course, we’re all still entertained by movies. But the point being made is that the reality of everyday life greatly captivates the interest of the general public. For this reason, it’s important to have a strong online presence. Small business owners…

5 Steps To Securing The Perfect Domain Name

Recently, MeloTel announced the launch of its brand new “Customer Portal”. Of the many benefits that this online service tool and billing system provides its clients, the portal allows for visitors to select a domain name of their choice. Immediately after punching it in the search field, they will discover whether or not the domain name is available. If so, MeloTel can secure it for a very affordable rate. If not, there are alternative domain…

Accessibility: The Key To Unbeatable Customer Service

At MeloTel, we have quite the history of discussing the importance of customer service. And we certainly don’t stop at the discussions. It’s all about putting our opinions into practice. And we are of the opinion that having an unbeatable customer service regimen is mandatory if you want your business to be considered a cut above its competition. But what is the key to unbeatable customer service? Well, to be honest, there are many keys….

5 Ways To Make Good First Impressions Via Email

It is likely that you spend a lot of time on the phone talking to your clients. For most business owners, telephone conversations are daily practices. However, in this day and age, many conversations are had over the internet. So there stands a chance that a good number of your conversations take place over email. Similar to a phone conversation, an email cannot connote body language and facial expressions. But unlike a phone conversation, an…

5 Ways To Make Good First Impressions Over The Phone

As a business owner, it is likely that you meet new people almost on a daily basis. Therefore, becoming a master in the art of making good first impressions is incredibly important to your company. With new people entering the doors of your place of business each day, you always have to be on your game. A friendly smile, a handshake and a welcoming gesture are all elements of a good first impression. However, you’re…

We Have Upgraded Our Customer Portal!

At MeloTel, we have an unofficial mantra that we chant and practice on a regular basis. “We strive to make our customers’ lives easier!” Okay, so maybe we don’t chant it as much as we practice it. But, we work tirelessly to ensure that that those who choose to work with MeloTel receive the ultimate customer experience with each and every one of their interactions with us. And, today we’re happy to announce that we’ve…

5 Major Reasons To Maintain Your Company Website

In our last blog, we championed the need to keep a regularly updated blog on your website. Boosting your search engine optimization, growing your brand awareness and proving your level of expertise are all benefits you miss out on if you’re not blogging on a regular basis. A blog is an extremely important element of any business website. Of course, it isn’t the only element that needs constant updating. A website that isn’t updated on…