5 Keys To Incomparable Customer Service

Today, at 3pm EST, MeloTel will be holding its second-ever monthly draw for $100.00. To enter for your chance to win this month’s prize, simply fill out our Customer Satisfaction Survey. It only takes a couple of minutes and it will give you the opportunity to let us know what we can do to improve upon our customer service. To be eligible, you would need to have had an interaction with a member of our…

Last Chance To Enter For The $100.00 Giveaway!

Question: Have you taken the time to fill out our Customer Satisfaction Survey this month? If not, we would definitely recommend that you take just a couple of minutes of your time to do so today. That’s because, this Friday, February 27th at 3pm EST, we will be holding our draw for this month’s winner of our $100.00 giveaway! An initiative that we started at the beginning of 2015, our new monthly contest is working…

5 Reasons To Give Your Customers Freebies

At MeloTel, we believe in giving our customers more than what they asked for. As far as we’re concerned, it’s important to go over and above the call of duty to satisfy customers. That way, you’re better able to foster relationships that last for a long time. To us, it all begins with incomparable customer service. It’s important that our clients enjoy their interactions with our staff each and every time they are in contact….

3 Reasons Customer Service Matters So Much

At MeloTel, we are very proud of the fact that we provide small business owners all throughout Canada with the best telecom services money can buy. A bold statement, yes. But when we truly analyze the quality of our features and the relatively low prices we offer them for, we’re confident that our brand can’t be beat! But to be honest, our confidence in the value that MeloTel offers extends far beyond our services and…

4 Reasons On-Hold Messages Are So Important

We talk a lot about the importance of good communication, here at MeloTel. A key ingredient to any successful relationship, strong communication is necessary between a company and its clients in order for long lasting loyalty to occur. There are, of course, numerous methods by which a business owner can secure new customers. But it’s hard to argue that the best way to do that is to impress the customers that you already have. After…

4 Things Unreturned Messages Say About Your Business

No matter the industry, a company’s reputation goes a long way in determining whether or not it will gain or lose customers. The various comments made about a company on social media, for example, can have a huge impact on what others think about it. It doesn’t even take a person to have a personal experience with a brand to consider not giving it a try. One bad review is all it takes for a…

5 Ways To Communicate Your Love To Customers

With Valentine’s Day coming tomorrow, couples everywhere are preparing to lavish each other with gifts and nights of passion. And those of us are single will be angrily proclaiming that Valentine’s Day is a big joke. Ah…it’s a great yearly tradition! There is, however, another love connection that needs to be acknowledged. As a business owner, there isn’t just one day of the year that you should be showing your customers love. It’s a year-round…

5 Reasons To Consider Going Toll-Free

What comes to mind when you hear of a company’s toll-free number? Most people automatically associate such numbers as being connected to companies that are major players within their respective industries. There is something very “professional” about a toll-free number. In addition to it often being pretty easy to remember, these numbers also communicate that a business has customers continent-wide. At MeloTel, we have a long list of toll-free numbers available for our clients. We…

3 Keys To Being A Brand-Boosting Communicator

Communication is the key. It’s kind of become one of those cliché phrases that we get all too used to hearing when it comes to discussing what makes relationships work. It is likely to be among the first points made by a counsellor when a couple seeks therapy to better their relationship. But as cliché as it may sound, it doesn’t make the statement untrue. In fact, strong communication is arguably the most important aspect…

4 Reasons To Hire MeloTel’s Bloggers For Hire

By now, it doesn’t even need to be stated that companies should be promoting themselves online. It’s hard to find a consumer, in today’s world, who isn’t quick to jump on the internet to research industries and businesses that they are interested in. If your company isn’t adequately represented online, it’s sure to lose out on a ton of business that it could have enjoyed otherwise. And we don’t just mean that you should have…