Single Number Reach Provides Many Benefits!

In our last blog, we highlighted the importance of maintaining great modes of communication with your clients. To reiterate, good communication is a major part of any successful relationship. So, as a business owner, it’s important to keep in touch. That also means that you need to be accessible. One of biggest reasons that customers become dissatisfied with certain companies is that they are hard to reach. “I don’t know how many times I had…

Conference Calls Consider That Communication Is Key

Ask just about anyone who has ever been in a relationship – and that’s all of us! – what is the most important aspect of keeping a relationship strong? We’re willing to bet that “communication” and “trust” will be among the most popular answers. In fact, good communication is often championed as the granddaddy of all traits necessary to maintain positive relationships. And that goes double for the business owner/client bond. It’s pretty obvious that,…

MeloTel CEO John Meloche Turns The Big 3-5!

Please join us in wishing MeloTel’s founder and CEO, John Meloche a very happy 35th birthday! At MeloTel, we’re only too happy to celebrate John’s birthday as he isn’t really the type of guy to shine the spotlight on himself. (He leaves that to the rest of us!). As MeloTel’s CEO, John has displayed many years of selflessness by putting the needs of his customers at the top of his list of priorities. MeloTel has…

5 More Keys To Customer Satisfaction

At MeloTel, we love our customers. And although we imagine that most business owners greatly appreciate the support they receive from their customers, MeloTel truly cherishes the many relationships that it has developed with its clients over the years. We do our best to show our appreciation in many ways. Our blog, for example, started a “Client Spotlight” series some time ago. The blogs that are part of this series shine some well-deserved spotlight on…

5 Ways To Earn Customer Satisfaction Praise

This wouldn’t be the first time that we’ve referred to MeloTel as a “people’s company”. And it certainly won’t be the last! You’ll have to forgive us for taking such great pride in the fact that we offer our great customers more…for less. Since our inception, we’ve been dedicated to providing Canadian business owners with the ability to enjoy top-of-the-line Commercial Telephone services at prices a lot lower than what the “big name” brands charge….

2 Big Benefits VoIP Gives The Travelling Business Person

Just because the holidays are now distantly behind us, it doesn’t mean that everyone’s travel plans are over. In fact, many business owners from all over Canada travel on a regular basis thanks to their positions as entrepreneurs. For some, this may present a bit of difficulty in the department of keeping-in-touch. And this is why VoIP technology is today’s #1 way to stay connected to all those who matter to your business. VoIP has…

5 Ways To Be A Successful Spam Fighter

Earlier this week, MeloTel President John Meloche posted the following on his Facebook page: “I’ve got big Inbox email problems. 176,987 emails in my email account. I guess over time it all adds up and eventually MS Outlook stresses out. I refuse to ever delete emails. I use my email much like ‘google’ for business. lol. Either way, there is always a solution.” Does this sound like a familiar situation to you? As a business…

3 Reminders Of How To Guarantee Satisfied Customers

At MeloTel, we like to pride ourselves on being the in the customer satisfaction business. Because no matter what products you sell or services you provide, your business should strive to make customers happy. At least, that’s what we believe. And we know that our customers feel the same way. With Canadian business owners making up our client base, we know how important it is to meet their needs and even exceed their expectations. We…

4 Ways To Develop A Friendly Phone Voice

The telephone is still arguably the most commonly used device to conduct business. Sure, we’re all on the internet. We all likely send a bunch of emails to colleagues and clients on a daily basis. And, yes, of course, there are social media platforms galore that allow us to communicate with friends and followers all around the clock. But the good old telephone is still the best way to speak to someone short of seeing…

6 Techniques To Running A Top-Notch Call Centre

Although MeloTel has proudly crowned itself “Canada’s Hosted Company”, we still happen to be very well-known for providing our top-of-the-line VoIP Telephone services at bottom-of-the-barrel prices. One of the key factors that lead our company towards growth was the fact that we were able to provide reliable, crystal clear calling at a fraction of the price that the big-named telecom brands generally charge. And even though we now offer a wide range of services to…