Introducing MeloTel Voice Broadcasting!

Happy Halloween everyone! No matter how you decide to celebrate tonight’s haunted festivities, everyone, here at MeloTel, wishes you a fun and safe (yet scary) experience! And what would Halloween be without treats? And what would MeloTel be without offering those treats up? We’re very excited and happy to announce...

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5 Guidelines For Handling Irate Callers

Over the past week, our blogs have been focused on the type of phone etiquette necessary to make sure customers get the best service possible. Not only do your customers need to depend on you to provide concise and accurate information, but they expect to be treated with high degrees...

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5 Tips To Placing Callers On Hold

Good communication is everything. And when you conduct business on the phone, this is especially true. When you are not face to face with the person that you’re speaking to, it becomes really important to use appropriate tones and inflections so that your message is communicated clearly. You never want...

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