Finding Ways To Have Less Computer Stress

Computers can be incredibly frustrating. Just ask this blogger about his experiences with his own computer. Between the various glitches, bouts with freezing, lost files and out-of-the-blue shutdowns, it’s enough to make you want to pick your computer up and throw it out the window. Not before stomping on it a few times, of course. But even your blogger has to admit that there are better ways to resolve computer issues. As a business owner,…

5 Benefits To Being A Good Communicator

All good relationships have good communication as part of their foundations. And as a business owner, you’re undoubtedly aware that this goes double for the relationships you’ve developed with your clients. It’s not just about keeping in touch. It’s also about making your customers know that they are valued. This includes calling them by name, remembering important details about them and keeping them regularly informed. It’s important to treat your customers as you would your…

6 Keys To Strong Client Relationships

As of late, business has definitely picked up! We’re thrilled, here at MeloTel, to have welcomed a host of new clients to our brand in recent weeks. And we’d like to take this opportunity to thank all of our new customers for entrusting us with the responsibility to assist you in building your brand. We’re so happy that you’re on board with us, so please accept today’s blog as our promise to make you thankful…

MeloTel Recognized As A VoIP Industry Rising Star!

Over the past several years, MeloTel has grown from an upstart VoIP telephone company to Canada’s Hosted Company. Our experience has taught us that small and medium-sized business owners require a myriad of services to allow them to run the various facets of their businesses with the utmost ease. As a result, we now offer our customers everything from website design to voiceover production! It’s no secret that the MeloTel Blog has often detailed our…

4 Reasons Website Content Is So Important

Your website needs a professional and sleek design that speaks to your target audience, while being an attractive representation of your business. Your website needs to be hosted by a competent provider so that it becomes recognized as a dependable and functional entity on the worldwide web. And finally, your website must have its fair share of interesting content. It’s the content of your site that arguably needs the most attention. This is because it…

6 Things You Really Want From Your Telephone Service

You run a business. Your customers are important to you. Your suppliers are important to you. Your partners are important to you. It’s important, therefore, to always be able to be in touch with them. And that means that it’s important to have the most multi-faceted, dependable and functional business phone service available on the market today. In today’s world, you need a lot more than a simple phone number from your service provider. You’re…

Important Memorandum to MeloTel Customers

Many of our customers have asked us for clarification of the Telephone Recording Laws in Canada and Unilaterally Recording Customer Phone Calls. The Question If a Canadian business, that makes and receives telephone calls, wants to record a customer conversation, are they required to notify both their own employee (who will be one of the parties of the conversation) and the customer? Is it sufficient to just inform the business’s own employee? The Answer Essentially,…

Why Should You Give MeloTel Your Trust?

In today’s blog, we’d like to take the opportunity to thank all of our many clients who have given MeloTel their trust. We are aware, that as a smaller-sized company than those with elaborate television commercials, it takes quite a lot to earn your trust. The fact that you’ve entrusted us as your service provider means a lot to us. And, as a result, we remain steadfastly committed to providing you with the best service…

5 Ways To Reduce And Avoid Spam

People hate spam. It’s the internet’s version of junk mail. So how can we avoid it? Junk mail doesn’t seem as difficult to prevent. Many people have adopted the practice of placing “No Junk Mail” signs on their mailboxes – and they seem to work! Wouldn’t it be great if we could, just as easily, place such a sign on our email inboxes? Can we do anything about all of those dreadful unsolicited emails? Yes….

6 Best Practices For Your Call Centre

Running a call centre isn’t easy. Your business depends on the hard work of a large group of individuals who all need to be on the same page when it comes to representing your brand in a favourable light. It’s really important to give your staff members the necessary tools to give your business the best possible impressions. So how do you do that? Today’s blog will detail six call centre best practices. 1. Hire…