Let Your Voices Be Heard

Let Your Voices Be Heard

Earlier this week, I took the opportunity to post my first-ever edition of “The President’s Rant” as a new feature on the MeloTel Blog. To be honest, it probably wasn’t my first actual rant, and I’m guessing it won’t be my last! But it sure caused a stir by getting quite a bit of positive feedback from readers and friends. The overall response was that it was an empowering move to write about my frustrations…

The President’s Rant: Tim Horton’s

The President’s Rant: Tim Horton’s

You know, every so often, I bare witness to something that just simply irks me to no end and feel I need to yell about it from a mountain top somewhere. But after a recent incident I felt the need to express myself about, I did some thinking that encouraged me to save my voice (and the money it would cost for the rock climbing gear). And I remembered that I have this amazing blog!…

Courteous Customers Get Super Service

Courteous Customers Get Super Service

Nothing beats a good compliment. And to all of our great clients who give them to us, we’d like to take this opportunity to publicly thank you. As you know, we very much appreciate your business and do all that it takes to make each and every one of your experiences with MeloTel great ones. We know, however, that many of these compliments come as a result of our company being compared to others that…

Delving Deeper Into Discounts

Delving Deeper Into Discounts

Earlier this week, we blogged about the fact that our MeloTel Supply store was offering some sweet discounts on some of our most needed products. At MeloTel, we understand that having a good combination of top-of-the-line products and excellent customer service is of extreme importance to all of our clients. So do the best we can to provide both on a regular basis. One way of providing great service is to listen to your customers….

Superior Customer Service Lacking

Superior Customer Service Lacking

If it’s one thing that MeloTel is really big on, it’s providing optimum customer service. We have long heralded the concept of providing customers with an excellent experience each time they deal with our company. This is because we are aware that regardless of how great our products are, if customers do not enjoy dealing with us, the relationships will not last. Earlier this week, on Moneyville.ca, Ellen Roseman wrote of the importance of providing…

MeloTel Supply Offering Sweet Discounts!

MeloTel Supply Offering Sweet Discounts!

In our efforts to provide our customers with the ultimate customer service experience, MeloTel introduced a number of brand new features a couple of short months ago. Among these new features was our super sweet online store. Featuring a list of important items that will meet each of your telecommunication needs, our online store just got sweeter! And that’s because of the incredible discount prices that we are now offering on some of our most…

Continue Getting Connections Online

Continue Getting Connections Online

In our last blog, we discussed the ever-popular topic of promoting your business online. As you likely already know, we are living in a world where practically everything is on the internet. Therefore, if your business is not present on the world wide web, you are giving out the impression that you don’t even exist! Naturally, you want to take advantage of as many ways as possible to promote yourself online. In our last blog,…

Push For More Online Promotion

Push For More Online Promotion

It’s no big secret that we, here at MeloTel, believe very strongly in promoting business online. As we have mentioned before, if your company does not have an online presence in this day and age, it will leave many consumers believing that you have no presence at all. You practically don’t exist if you’re not online! This is why MeloTel not only specializes in providing companies withways to communicate online – say through our excellent…

9/11 Ten Years Later

9/11 Ten Years Later

Ten years ago yesterday, one of the biggest tragedies in North America took place with the now infamous attacks on New York City and Washington, D.C. Today, everyone is well aware of the events that occurred exactly a decade ago, as the term the date “9/11” will forever be etched in our minds as one that represents the horrific terrorist attacks. Throughout the United States and Canada, memorial services were held yesterday. At Ground Zero…

Avoid Common Customer Service Pitfalls

Avoid Common Customer Service Pitfalls

This past week, the MeloTel Blog has focused on the concept of customer appreciation. You might say that we feel that you can never do too much to thank your customers for their patronage. But then again, you might also be able to say that less is more. You wouldn’t want to go overboard and make any of your clients feel uncomfortable. On CustomerServiceManager.com, Ingrid Cliff explains that some business owners do their best to…