An Important Message From MeloTel To All Business Owners

For approximately the last eight months or so, a large number of Bell customers have participated in what can only be called a mass exodus from the large-scale telecom provider. It has come to our attention that many people have experienced challenges with Bell’s version of the Single Number Reach service, not the least of which is Bell’s halting of the services that their customers have depended on for many years. Quite obviously, this has…

Why It’s Best To Treat Customers Like Friends

In our past two blogs, we championed the act of blogging because, among many other reasons, it positions your company as a “friend” to its supporters. As we’ve highlighted, in today’s world, consumers want more than just products and services. They want to be able to put their trust in particular brands so they can go back to them time and time again for what they need. Today, a dependable company is like a trusted…

Staying In Touch With Customers Is The Ultimate Marketing Strategy

Our customers mean a lot to us. It is never lost on the MeloTel team that without the support of the many amazing business owners across North America who make up our customer base, we would have no company to run. It’s also not lost on us that each and every one of our clients has taken a chance. As a smaller telecom provider, MeloTel is a company that many of our clients admit they…

Why Your Customers Still Prefer Calling You On The Phone

In today’s technology-driven world, there is a multitude of ways for your customers to get in touch with you. Email, social media platforms, messaging apps, live chats etc. As long as you’re utilizing them all properly, they can be quite useful. It needs to be highlighted, however, that amidst all of these communication methods, there is one that has stood the test of time and has never truly gotten old – the telephone. People like…

Reminding You Why It’s Wise To Make The Switch To VoIP

Welcome to September everyone! On behalf of the entire MeloTel team, we hope you had an amazing Labour Day long weekend. We also hope that, since the kids are back in school, you’ll be able to make a smooth transition into a season that will bring your business the most success of the year. With that said, we feel it’s important to remind you about why making a switch to a VoIP-based telephone system is…

3 Benefits Of Being Easy To Get In Touch With

In our last blog, we stressed the importance of providing expeditious customer service. In 2018, it’s what customers expect. When people contact businesses online or over the phone, they expect either immediate responses or those that are within 24 hours. Some business experts argue that all companies need to find ways to provide 24/7 service. And while that’s not totally feasible for all businesses, it is important to be easy to get in touch with….

MeloTel No Longer Offers Shared Web And Email Hosting Services

Welcome back to work everyone! If you share this wonderful country of Canada with the MeloTel team as your home, we hope that you had an incredibly Canada Day long weekend. As we pointed out in our last blog, there is plenty to be proud about as Canadians. Here’s hoping this year’s Canada Day was your best one yet! And, if you happen to be our awesome neighbours to the south, we hope that you…

How Taking Some Time Off Is A Good Business Practice

Today, MeloTel’s Founder and CEO, John Meloche begins his family vacation. As a reminder, he will be out of the office until July 22nd. Any correspondence sent to John’s email address or voicemail inbox will be responded to within two to three days of his return. On behalf of the entire MeloTel team, we wish John and his family and amazingly joyous vacation! In yesterday’s blog, we pointed out that taking a vacation is actually…

Single Number Reach Revolutionizes The Way You Do Business!

At MeloTel, we’re very proud of the fact that there is a growing number of business owners from all over North America who entrust us as their telecom service provider. We believe that the reason our customer base continues to grow is our healthy combination of unbeatable customer service and incomparable cloud-hosted services. As you can imagine, we could go on and on about how beneficial our services are for small and medium-sized businesses. But…

3 Simple And Effective Ways To Keep In Touch With Your Customers

Communication is at the core of every strong relationship. This certainly isn’t the first time we’ve said that and it’s not likely to be the last. As a company that thrives on the concept of communication, MeloTel is big on developing and growing the relationships we have with our customers all over North America. And we know that offering top-notch telecom services is only the beginning. A strong relationship requires nurturing. It’s a back and…