Why It’s Important To Reboot Your Computer (And Yourself!)

We all could use a reboot now and again, couldn’t we? It’s important to be able to recharge and refresh in order to take on new challenges. When we burn ourselves out, it becomes much harder to complete daily tasks and achieve our business goals. At MeloTel, we think it’s fair to say that taking a vacation can actually be good for your business. Our Founder and CEO, John Meloche sure thinks so! That’s why…

How To Provide Top-Of-The-Line Over-The-Phone Customer Experiences

At MeloTel, we specialize in providing North American business owners with all of their telecom needs. We’re happy to report that, over the past decade, we’ve grown from a cloud-hosted telecom company to a one-stop shop for all things related to business growth. With that said, we’re still very proud of the VoIP-based Commercial Phone Services that brought us to the dance! Are you still using traditional landlines? If so, we’d be more than happy…

How Can You Get Everyday Consumers To Love Being Your Customers?

In yesterday’s blog, we offered up some tips for how you can excite and engage your customers. We’re proud to say that all of our tips were taken out of the “practice what you preach” jar as we’ve used them all ourselves and have achieved great results. In today’s blog, we’d like to revisit that topic to offer you a few more ways to get everyday consumers to become people who just love being your…

3 Easy Ways To Excite And Engage Your Customers

At MeloTel, we like to consider our team to be of the “practice what you preach” variety. This is why the many different pieces of advice we dole out in our blogs are tidbits we take to heart and practice ourselves. Today, we’d like to take the opportunity to offer a few tips that we regularly adopt in order to grow our company’s reputation amongst the members of our customer base. We’ve have great success…

Why Returning Phone Calls Should Be A Top Priority

Today, more than ever, your company’s reputation counts for a lot. Needless to say, word can spread fast. With the advent of social media came multiple ways for individuals to express their dissatisfaction to upwards of thousands of people within seconds. Your company’s reputation can be made or broken by the ways in which people discuss it online. This is why it’s so important to focus on your customer relationships. Gaining and maintaining respectability has…

The Magic Of TeamViewer: Providing Remote Desktop Access And Support

At MeloTel, we pride ourselves on providing the absolute best customer service in the telecom industry. If you’ve experienced any interaction with a member of our technical support team and do not feel that the experience was top-of-the-line, we’d like to know about it. Our team is constantly working to improve upon its already-stellar reputation. We’re aware there is always room for improvement. And we’ll stop at nothing to be number one in your heart!…

Sign Up For Some Fantastic Cisco Meraki Freebies!

At MeloTel, we consider it a very important part of our jobs to continually provide our clients with news and tips that can help better their businesses. Inspired by our company’s Founder and CEO, John Meloche, our team members have often followed his lead in passing along useful information that can help our clients to take advantage of all that the telecom industry has to offer them. Today’s blog is a perfect example of that….

Introducing Our New Pre-Authorized Debit Agreement!

MeloTel clients are no strangers to new innovations. Our team prides itself on continually improving our customer service practices while also introducing creative new ways to make the lives of our clients easier. Yes, we herald MeloTel as a one-stop shop for all of one’s business needs. But, we also place heavy importance on our customer service standards. At the end of each work day, we ask ourselves one simple question: “What did we do…

Why You Should Always Listen To Your Customers

They say that the customer is always right. That idiom is no out-of-date cliché. It’s the truth. It’s a truth, however, that does need some clarification. Yes, you may be the expert in your field. However, your customer is an expert at knowing what it is that will satisfy his or her needs. It’s important to not get too caught up in highlighting the greatness of your products and services without stressing the ways in…

We’re Excited To Roll Out Our New Weekly Newsletter Concepts!

Last week, our blog delivered the news that MeloTel was in the midst of revamping its weekly newsletter. Our intention is to provide content in each newsletter that is more useful and intriguing for our subscribers. We also plan on making our weekly newsletters more engaging. That means that they will involve YOU! This week, we decided that we are going to have four main newsletter concepts with a different one appearing each week. They…