3 Ways To Make Your Customer Service Practices Unbeatable In 2018

In 2018, your customers are going to expect a lot more from you. Consider this: We now live in a world where people can order items online without even having to lift a finger. New technology, like Amazon’s Alexa, can provide users with an abundance of services simply by following voice commands. What we’re basically saying here is that it is incumbent upon your business to find ways to make things easy for its customers….

Gearing Up To Serve You Throughout The Holidays

Both MeloTel clients and readers of the MeloTel Blog alike (which include many of the same people, we’re happy to say!) know how important it is for us to provide top-of-the-line customer service. In many of our blog posts, we champion the act of being accessible and ensuring that customer needs are met expeditiously. We make it a point to put our customers first, giving MeloTel the reputation of a “people’s company”. During the holidays,…

MeloTel In A Nutshell: Tech Wizards Who Provide Unbeatable Customer Service

Not everyone is a computer whiz. And that’s why MeloTel hires the best computer whizzes in the business! We not only make it a point to provide expert services by way of solving computer issues for our customers, but we also insist upon providing the best customer service available anywhere! Perhaps, it’s fair to say that the MeloTel team is comprised of individuals who are equal parts technology geek and customer service expert. We mean…

Experiencing Another Great First: A Reward For Going Above And Beyond

They say there’s a first time for everything. And that euphemism has certainly rung true for MeloTel’s Founder and CEO, John Meloche this week. On Tuesday, we happily blogged about the fact that his four year-old son, Mark had officially kicked off his academic career by taking his first steps into a Junior Kindergarten classroom. Needless to say, it was an especially exciting first for the entire Meloche family. However, that wasn’t the only first…

4 Easy Ways To Go Above And Beyond For Your Customers

Last week, we blogged about a fantastic experience the MeloTel team had with Red Bull Canada Ltd. We highly suggest you check out the blog if you haven’t already. In it, we describe one company’s way of going above and beyond for its customers. If we weren’t fans of Red Bull already, our recent customer experience has guaranteed that we will be loyal supporters for a very long time! At MeloTel, we strive to provide…

Red Bull Gives The Ultimate Customer Experience…Not Just Wings!

At MeloTel, we’re big-time believers in providing our customers with the type of customer service that we’d like to receive ourselves. It’s never lost on us that we’re customers too. So, we make it a point to provide each and every one of our clients with an enjoyable experience each and every time they interact with our team. As you can imagine, we much prefer to work with and support businesses that operate using the…

Schedule A Meeting With Our New “Book Appointment” Tab!

The MeloTel team would like to take this opportunity to thank everyone who visited us at our booth during last Thursday’s Better Business Expo in Thornhill, Ontario. Unquestionably, the event was a resounding success and we very much look forward to participating in future events of its kind. Arguably, the greatest aspect of the Better Business Expo was its ability to allow businesspeople from various industries to meet face-to-face. Meeting someone in person just can’t…

Exploring Why Customer Service Matters Most

You’re unlikely to find a business owner anywhere who doesn’t champion the use of his/her products and services. It only makes sense for a business to highlight its goods, their prices and the benefits of spending money in their direction. However, history has shown that the most successful businesses are the ones that have the most loyal of customer bases. Repeat customers – people who truly trust the brands they support – make all of…

Wishing You A Very Happy New Year!

Welcome to our very last blog of 2016! The entire MeloTel team would like to take this opportunity to wish each and every one of you a sensational 2017. Here’s hoping this coming weekend is a safe and enjoyable one. We look forward to speaking with you in the new year and, even better, working together to make your company an even bigger success than it was in 2016. We’d also like to take this…

Wishing You A Very Merry Christmas!

At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based services we offer North American business owners are second to none. Maybe, it’s because we know that our customer service practices are unbeatable. Then again, it’s most likely because we have the greatest customers in the world! And we’d like to take this opportunity to thank you for not being normal, run-of-the-mill clients. MeloTel’s customers…