In our last blog, we highlighted the importance of maintaining great modes of communication with your clients. To reiterate, good communication is a major part of any successful relationship. So, as a business owner, it’s important to keep in touch. That also means that you need to be accessible. One of biggest reasons that customers become dissatisfied with certain companies is that they are hard to reach.
“I don’t know how many times I had to call these people,” commented one of our newest clients when referencing a previous provider, “I would leave messages, sometimes with a live person, sometimes on a machine. I’d get told I’d be called within an hour, sometimes 24 hours. It was very frustrating. And sometimes I think my questions had simple answers. It was too hard to communicate with them and get good service so I left.”
One of the ways that MeloTel can help your company to avoid this situation is to get you all set up with our Single Number Reach feature! Our clients truly love this service. It has often been heralded as a “favourite” among the many telephone services that we offer. It’s the perfect feature for business owners on-the-go. And it definitely helps for them to avoid putting their customers through the situation outlined by our new client.
Single Number Reach is a Virtual Phone Number service that allows you to forward one local phone number to up to five other phone numbers of your choice! At only $25.99/month + HST, this feature will improve your ability to be accessible by leaps and bounds. You will never miss another important phone call again! The days of being strapped to your office chair to conduct business will be over. And, by the way, Single Number Reach comes with a number of other great features.
Unlimited calls to your single number. With this feature, you’re not going to have to worry about using daytime minutes the way you would with your traditional cell phone bill. Single Number Reach is all about providing you with the ease you need to conduct business at any time of the day. It includes one local phone number as well. This will give you the opportunity to establish yourself with a new reach-me-any-time contact!
Ring at up to five numbers simultaneously anywhere in North America. The possibilities for where you can be reached are endless. You can forward your local number to your office phone, cell phone, home phone or even a phone number that you may be using in a hotel while you’re on a trip! Single Number Reach makes it easy for you to not have to worry about where you are or even informing anyone of your travels. You’ll never be out of touch!
Voicemail sent to your Email as a WAV file. This is another one of our unique features that is heralded as a “favourite”. Just because you’ll be able to get a ring on your phone no matter where you are, it doesn’t mean that you might not be too busy to answer it. This incredible service allows you to get voicemails in your email inbox so that you may check them using any device. This will help you to quicker return your phone calls.
Caller ID. You want to know who’s calling you, right? With Caller ID – yet another bonus to using the Single Number Reach feature – you’ll be able to screen your calls so that you’re only taking the time to address the most important ones. For more information about Single Number Reach, please don’t hesitate to call MeloTel at 1-888-MELOTEL. We look forward to you getting in touch so that we can help you to stay in touch more often!
