Let Us Shine The Spotlight On Your Company!

The MeloTel team has long been committed to its customers. On a daily basis, we strive to provide the best possible customer service in the telecom industry. Truth be told, we work to offer the best customer service in any industry! Part of doing that involves getting to know our customers personally. We take great pride in the relationships we’ve developed, knowing that they’ve helped us grow our customer base with the help of referrals….

A Reminder To Enter Our “Best Clean Joke Contest”!

Two weeks ago, the MeloTel team announced its latest contest. We’re looking to have a lot of fun with this one! As you’re likely already aware, our team has run a number of Facebook-hosted contests over the past several months and they’ve been hugely successful. One of the main objectives of running contests via social media is to increase friends and followers online. Of course, another main objective is to grow our brand recognition. We’re…

Client Spotlight: Envirotek Solutions

If you own a business in the food industry, you’re well aware of how important all of your equipment is to you. If the glass cleaner at your bar goes down or your dishwasher in the kitchen is acting up, you need an immediate solution. You don’t have time to sit and wait around as your establishment demands that you provide top-of-the-line customer service and, of course, sparkling clean dishware. Envirotek Solutions is a restaurant…

Why Customer Service Matters More Than Anything Else

Earlier this week, a member of the MeloTel team informed us about a diner located nearby one of his friend’s homes. He noted that his friend would often visit the diner for a particular meal but then stopped going there because he just couldn’t stand the person who took the orders. “Rude”, “snobby” and “stuck up” were just a few of the descriptions he gave of this person. Craving one of his favourite meals recently,…

3 More Ways To Treat (Not Trick) Your Customers

With Halloween on the way, it brings to mind the fact that offering treats is something that business owners need to do year round. Of course, those treats don’t need to be of the sweet and sugary variety. We’re talking about how companies treat their customers. In our last blog, we offered up three ways to treat (not trick) your customers. Here are three more: 1. Give personal attention to each of your clients. At…

3 Important Ways To Treat (Not Trick) Your Customers

We are officially two weeks away from Halloween! The annual celebration of costumes, candy and creepy crawlies will soon be upon us and the MeloTel team can’t wait! We’re suckers (see what we did there?) for Halloween and look forward to all of the upcoming festivities that will culminate with a night of trick or treating. But when it comes to your business, it’s always important to treat – not trick – your customers. Here…

Just How Easy Is It To Make The Switch To MeloTel?

At MeloTel, we’re only too happy to add new business owners to our list of clients. The only way to grow our business is to help other entrepreneurs grow their own. Our long list of cloud-hosted services have been assisting small to medium-sized business owners in North America to expand their horizons for nearly a decade now. And we’d love nothing more than to help your business too! We understand, however, that making the switch…

Bettering The Phone Agent Experience In Your Call Centre

Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in many past blogs, call centre phone agents have incredibly hard jobs. Many are required to make north of a hundred calls per day! That’s a lot of different phone calls with a lot of different personalities. On many of their calls, they will be embroiled in difficult conversations that require the overcoming of numerous objections….

How To Engage Your Audience Through Social Media

As you have likely already discovered, the MeloTel team recently launched its latest Facebook-run contest. The brand new “Best Clean Joke Contest” is calling upon any and everyone in Canada to give us a call at 1-888-206-3515 and leave their funniest clean joke as a voicemail. Our new contest is our fourth in a string of fun and engaging initiatives that have helped to significantly boost MeloTel’s brand recognition. For the record, all that is…

Enter The “Best Clean Joke Contest”!

It’s no secret that the MeloTel team has been having a blast with its Facebook-run contests over the past few months. We’ve happily given out several hundred dollars in cash to a number of lucky winners. There’s no question that running contests on Facebook is excellent for engaging other social media users, growing brand recognition and having some good old fun. And we’re excited to announce that we’re back at it again! Introducing the “Best…