Happy Canada Day From MeloTel!

On behalf of the entire MeloTel team, we’d like to take this opportunity to wish you all a very happy Canada Day long weekend! This year, Canada Day falls on a Sunday, so this Monday, July 2nd will be a statutory holiday. We sincerely wish you the most joyous celebration of our nation you’ve ever had! Please note MeloTel’s holiday hours. We will be closed on Monday, but we’ll be back open for business bright…

How Taking Some Time Off Is A Good Business Practice

Today, MeloTel’s Founder and CEO, John Meloche begins his family vacation. As a reminder, he will be out of the office until July 22nd. Any correspondence sent to John’s email address or voicemail inbox will be responded to within two to three days of his return. On behalf of the entire MeloTel team, we wish John and his family and amazingly joyous vacation! In yesterday’s blog, we pointed out that taking a vacation is actually…

Why Taking A Vacation Is Good For Your Business

Tomorrow, MeloTel’s Founder and CEO, John Meloche will start his annual family vacation, taking his wonderful wife Kathryn and their two sons Mark and Lukas on another exciting road trip. We’d like to take this opportunity to remind you that John will be out of the office until July 22nd but the MeloTel team will, as always, be ready to happily provide you with the excellent customer service you’re used to getting from MeloTel in…

Enter Our “Funniest Caption Contest” On Facebook!

Last week, we had the pleasure of congratulating Shelly Patenaude for being the winner of our “Cutest Pet Contest”. On the MeloTel Facebook page, he uploaded a picture of himself and his dog, Harley in a loving pose. The MeloTel team decided that among the many amazing photos we received, Shelly’s was our favourite. It was, by no means, an easy choice. This contest elicited hundred of incredibly cute entries. In all honesty, our “Cutest…

Running A Contest On Social Media Has Many Benefits

This past Wednesday, we announced the winner of our “Cutest Pet Contest” on the MeloTel Facebook page and followed up with an official congratulatory blog yesterday. When we first announced the Facebook-exclusive contest a month ago, we honestly had no idea just how much fun and excitement it would generate. It was, by far, our most successful contest in company history. The contest created some amazing engagement! It required no one to make any purchases…

Congratulations To The Winner Of Our “Cutest Pet Contest”!

Last month, we launched a contest to find the cutest pet on the internet. We took to our MeloTel Facebook page to announce our first-ever “Cutest Pet Contest” and were completely overwhelmed by the response we got! It just goes to show you that sometimes the simplest of ideas can generate the hugest of responses. As part of the contest, we simply asked contestants (whether they were MeloTel clients or not) to submit photos of…

Why It’s Important To Reboot Your Computer (And Yourself!)

We all could use a reboot now and again, couldn’t we? It’s important to be able to recharge and refresh in order to take on new challenges. When we burn ourselves out, it becomes much harder to complete daily tasks and achieve our business goals. At MeloTel, we think it’s fair to say that taking a vacation can actually be good for your business. Our Founder and CEO, John Meloche sure thinks so! That’s why…

Isn’t It Time You Made The Switch To VoIP?

At MeloTel, we’ve been championing VoIP telephony since our company’s inception. You could say that it is our brand’s bread and butter. Although we’ve added many amazing cloud-hosted services to our list of features since our company began, we’re proud to say that our VoIP-based Commercial Phone Services continue to be among of our most popular and highly regarded services. But what makes VoIP phones superior to landlines? Let’s start with cost. To be perfectly…

Inspire Team Building With Your Company’s Own Version Of The World Cup!

We have officially entered into a very exciting time of year for sports fans all across the world. The 2018 FIFA World Cup has just gotten underway with host nation Russia defeating Saudi Arabia by a score of 5-0 to open up the tournament yesterday. Excitement is at a fever pitch (pun intended) as two soccer heavyweights and arch rivals, Spain and Portugal square off in a round robin match-up today at 2:00 p.m. EDT….

Giving Your Phone Agents The Tools They Need To Succeed

In our last blog, we revisited the all-important topic of making your call centre a better place to work. More specifically, we focused on the various ways you can help ease the pressure that comes with the job of being a phone agent. When you’re able to effectively communicate with your staff members, allow them moments of stress relief throughout each day and offer them regular feedback, you’ll be helping to make happy employees who…