Congratulations To The Winner Of Our “Cutest Pet Contest”!

Last month, we launched a contest to find the cutest pet on the internet. We took to our MeloTel Facebook page to announce our first-ever “Cutest Pet Contest” and were completely overwhelmed by the response we got! It just goes to show you that sometimes the simplest of ideas can generate the hugest of responses. As part of the contest, we simply asked contestants (whether they were MeloTel clients or not) to submit photos of…

Isn’t It Time You Made The Switch To VoIP?

At MeloTel, we’ve been championing VoIP telephony since our company’s inception. You could say that it is our brand’s bread and butter. Although we’ve added many amazing cloud-hosted services to our list of features since our company began, we’re proud to say that our VoIP-based Commercial Phone Services continue to be among of our most popular and highly regarded services. But what makes VoIP phones superior to landlines? Let’s start with cost. To be perfectly…

Inspire Team Building With Your Company’s Own Version Of The World Cup!

We have officially entered into a very exciting time of year for sports fans all across the world. The 2018 FIFA World Cup has just gotten underway with host nation Russia defeating Saudi Arabia by a score of 5-0 to open up the tournament yesterday. Excitement is at a fever pitch (pun intended) as two soccer heavyweights and arch rivals, Spain and Portugal square off in a round robin match-up today at 2:00 p.m. EDT….

Giving Your Phone Agents The Tools They Need To Succeed

In our last blog, we revisited the all-important topic of making your call centre a better place to work. More specifically, we focused on the various ways you can help ease the pressure that comes with the job of being a phone agent. When you’re able to effectively communicate with your staff members, allow them moments of stress relief throughout each day and offer them regular feedback, you’ll be helping to make happy employees who…

Making Your Call Centre A Better Place To Work

We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the efforts of phone agents all over the continent. In our opinion, they too often get a bad rap. Telemarketers, in particular, aren’t always viewed very favourably by members of the general public. Those who work on the phone each and every day have very tough jobs. As a call centre manager, it’s your job to…

How Can You Finally Get Rid Of Your Spam For Good?

About how often would you say you receive spam emails in your email inbox? We’d be willing to bet that you receive spam on a daily basis. If you’re lucky, you may only be getting two or three unsolicited emails every day. However, if you’re like most people, you’re probably sifting through and deleting dozens every time you open your email account! Spam comes in many forms. And, unfortunately, we can’t generally depend on our…

Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier

If you run a call centre business, you have many different tasks to tend to each day. Not only is it your job to find ways to market and promote your business, but you have numerous employees to manage. As a call centre manager, you have to consider both the emotional well-being and the talent of the people you hire to work the phones. Working the phone can be tough. But there are some things…

A Reminder About Our Cool Current Contests

Is there anyone in existence who doesn’t enjoy getting something for free? Contests create a lot of excitement simply because they give people the opportunity to get something for free. Winning is fun. And this is why contests should be a regular part of your company’s marketing strategy. And thanks to the huge popularity of social media, running a contest is easier than ever these days! At MeloTel, we’re currently enjoying the benefits of running…

The Beauty Of Learning How To Go Viral

At MeloTel, we have a lot of experience composing compelling content for company websites all across North America. Our Bloggers & Creative Writers For Hire have many years under their belts researching various industries to come up with relevant blog posts, social media posts, newsletters, press releases and more for the many clients who entrust our writing services for their brands. With all of our experience, we have learned that, in many cases, the most…

How Can You Get Everyday Consumers To Love Being Your Customers?

In yesterday’s blog, we offered up some tips for how you can excite and engage your customers. We’re proud to say that all of our tips were taken out of the “practice what you preach” jar as we’ve used them all ourselves and have achieved great results. In today’s blog, we’d like to revisit that topic to offer you a few more ways to get everyday consumers to become people who just love being your…