Why Customer Service Matters More Than Anything Else

Earlier this week, a member of the MeloTel team informed us about a diner located nearby one of his friend’s homes. He noted that his friend would often visit the diner for a particular meal but then stopped going there because he just couldn’t stand the person who took the orders. “Rude”, “snobby” and “stuck up” were just a few of the descriptions he gave of this person. Craving one of his favourite meals recently,…

3 More Ways To Treat (Not Trick) Your Customers

With Halloween on the way, it brings to mind the fact that offering treats is something that business owners need to do year round. Of course, those treats don’t need to be of the sweet and sugary variety. We’re talking about how companies treat their customers. In our last blog, we offered up three ways to treat (not trick) your customers. Here are three more: 1. Give personal attention to each of your clients. At…

3 Important Ways To Treat (Not Trick) Your Customers

We are officially two weeks away from Halloween! The annual celebration of costumes, candy and creepy crawlies will soon be upon us and the MeloTel team can’t wait! We’re suckers (see what we did there?) for Halloween and look forward to all of the upcoming festivities that will culminate with a night of trick or treating. But when it comes to your business, it’s always important to treat – not trick – your customers. Here…

Just How Easy Is It To Make The Switch To MeloTel?

At MeloTel, we’re only too happy to add new business owners to our list of clients. The only way to grow our business is to help other entrepreneurs grow their own. Our long list of cloud-hosted services have been assisting small to medium-sized business owners in North America to expand their horizons for nearly a decade now. And we’d love nothing more than to help your business too! We understand, however, that making the switch…

Enter The “Best Clean Joke Contest”!

It’s no secret that the MeloTel team has been having a blast with its Facebook-run contests over the past few months. We’ve happily given out several hundred dollars in cash to a number of lucky winners. There’s no question that running contests on Facebook is excellent for engaging other social media users, growing brand recognition and having some good old fun. And we’re excited to announce that we’re back at it again! Introducing the “Best…

New Polycom Phones Are On The Way!

At MeloTel, we take the act of making improvements pretty seriously. We’re constantly coming up with ways to better serve our customers with rapidly improving telecom services. After all, the world of technology sees upgrades and advances on a regular basis. We consider it our duty to always be on top of the latest trends to ensure that MeloTel’s clients always receive top-of-the-line service and technology. It has long been part of our mandate to…

What Does It Take To Have An Engaging Website?

In our last blog, we revisited the topic of updating your website’s content and pretty much insisted that it be done on a regular basis. At MeloTel, we like to practice what we preach. Not only do we endeavour to regularly keep each of our site’s webpages fresh, but we also blog like crazy! On an average week, you’ll find no less than four new blog entries posted in our blog section. Yes, on one…

Congratulations To The Winners Of MeloTel’s Latest Facebook Contest!

MeloTel is happy to announce the winners of our latest Facebook Contest! As selected from a draw that took place live on Facebook this morning (see the video here!), the winner of our $100 cash prize is Christine Faria. The four friends she tagged – Kristen Visser, Toni Velthuis, Allie Futterer and Debbie Sherrer – have all won $25 each! Congratulations to our winners and thank you to everyone who entered the contest. Be sure…

Understanding The Value Of Updating Your Website’s Content

Remember when newspapers were a thing? Okay, well newspapers still exist. However, they’ve largely given way to the internet as a primary source of news and information. People flock to the internet each and every day to discover all of the latest goings-on in the world. Naturally, the worldwide web updates with new content, social media posts, pictures, videos and other intriguing material numerous times throughout each day. Imagine if newspaper publishers were to release…

Last Chance To Enter MeloTel’s Latest Facebook Contest!

“Social media competitions are a very simple and cost effective way to garner more likes, followers, and subscribers,” says Amy Baker of Australia’s 360 Degree Marketing, “By requiring entrants to take a specific action, you will quickly see results. What is particularly great about this feature is that not only will you see results, but everyone who visits your social media site and the site of the entrant will also be privy to this information;…