Twitter Also Terrific For Top-Notch Service

Twitter Also Terrific For Top-Notch Service

We mentioned in our last blog how much Facebook has helped us, here at MeloTel. It has provided us with one of our best sources of communication with our clients. Of course, we are always encouraging our customers to call us directly at 1-888-MELOTEL. However, Facebook provides us the ability to communicate a single message to a large audience instantly. Not surprisingly, Twitter works in quite the same way. By now, you should be well…

Facebook Improves Your Customer Service

Facebook Improves Your Customer Service

Most people jump on their Facebook profiles each and every day – several times a day! At least, that’s what it seems like. Meeting someone these days who does NOT have a Facebook profile is a rarity. So when it comes to your business, is there any good reason to not have it represented on this social media juggernaut? Establishing your own page is free. If that’s not reason enough to get one started, we’re…

Get More From Blogging

Get More From Blogging

So what’s in a blog anyway? At MeloTel, we feel that there’s so much that blogs can do for your company. Don’t underestimate the power of a blog! They help to build a fanbase unlike any other form of online promotion. And why is that? Blogs are direct forms of communication to your audience. They make a personal connection. For the past few years, MeloTel has been offering blogging services to companies from all over…

Respect Goes A Long Way

Respect Goes A Long Way

It is not uncommon to hear people complain about the faceless, big name companies who provide telephone and internet services. Most often, we hear that they don’t treat their customers like people, but instead like numbers that all add up to big bucks. “Where is the personalized service?” we are often asked. “Where is the respect?” One of the reasons that MeloTel has grown into a leading provider of Business and Residential Telephone Services in…

No One Likes To Be Swindled

No One Likes To Be Swindled

Apparently, it’s no surprise to many of our friends, family members and clients that “big name” telephone companies aren’t always the easiest businesses to deal with. After our last couple of blogs, the emails, Facebook messages and phone calls have been rolling in with accounts of what it’s like to deal with these popular phone providers. “I was so upset,” our friend Denise detailed, “I had changed my cell phone plan over a month ago…

No Gimmicks, Just Savings And Great Service

No Gimmicks, Just Savings And Great Service

So a friend of MeloTel’s informs us, the other day, about a very interesting phone call he had with one of the big name telephone companies. This company, his long-time cell phone and cable TV provider, was contacted because our friend needed their help. You see, he was having some trouble avoiding a particular person who wouldn’t stop harassing him. “It’s not even funny,” he revealed to us, “This person has not stopped calling and…

Let MeloTel Lower Your Phone Bills

Let MeloTel Lower Your Phone Bills

What’s the biggest complaint that customers have about their phone services with the big name companies? Is it that their calls too often get dropped? Well, although this does happen now and again, it doesn’t seem to be the main problem people have. Is it that the reception isn’t clear? That happens a lot too. But again, not the biggest concern that we hear about. You’ve probably guessed that the number one complaint about phone…

Keep Your Customer Relationships Exciting

Keep Your Customer Relationships Exciting

In our last blog, we wrote about the concept of offering your customers something new. This should be a fairly regular practice at your business if you wish to generate more revenue over time. And who doesn’t? This works because it adds value to your already existing customer relationships. As The Reseller Network explains, it’s both easier and cheaper to increase sales by tending to the needs of your current clients than it is to…

Fantastico Is Fantastic!

Fantastico Is Fantastic!

MeloTel is always on a mission to better serve its clients. Continually rejuvenating our mission statements to provide the ultimate in customer satisfaction, we are proud to have announced a number of new features and services over the past several weeks. And, as you may have guessed, we’re certainly in no hurry to slow down. Come to think of it, how would that even be possible? Even though our MeloTel Blog has been recently highlighting…

Introducing NOCStatus On Twitter!

Introducing NOCStatus On Twitter!

We hope that you had an excellent Canada Day long weekend everyone! Now, that it’s back to business as usual, we’re sure that it will come as no surprise that MeloTel has yet another cool feature to introduce. It’s our new Twitter page! Now, we know what you must be thinking. Doesn’t MeloTel already have a Twitter account? The answer, of course, is yes! And we’d like to thank our nearly 3,000 followers for supporting…