Making Your Call Centre A Better Place To Work

We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the efforts of phone agents all over the continent. In our opinion, they too often get a bad rap. Telemarketers, in particular, aren’t always viewed very favourably by members of the general public. Those who work on the phone each and every day have very tough jobs. As a call centre manager, it’s your job to…

How Can You Finally Get Rid Of Your Spam For Good?

About how often would you say you receive spam emails in your email inbox? We’d be willing to bet that you receive spam on a daily basis. If you’re lucky, you may only be getting two or three unsolicited emails every day. However, if you’re like most people, you’re probably sifting through and deleting dozens every time you open your email account! Spam comes in many forms. And, unfortunately, we can’t generally depend on our…

Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier

If you run a call centre business, you have many different tasks to tend to each day. Not only is it your job to find ways to market and promote your business, but you have numerous employees to manage. As a call centre manager, you have to consider both the emotional well-being and the talent of the people you hire to work the phones. Working the phone can be tough. But there are some things…

The Benefits Of Posting And Writing Articles On LinkedIn

We like blogging. No surprise there, right? We post a new blog to our website on what is almost a daily basis. Considering that we offer blogging services through our talented Bloggers & Creative Writers For Hire, it stands to reason that we practice what we preach. We live by the credo, “The more content, the better”. Thanks to our blogging practices, our website is never outdated. Perhaps, more importantly, our regular blogging ensures that…

ITEX Barter Canada Lets You Barter What You Have For What You Want!

Do you own a restaurant, but find yourself struggling to fill the seats on a daily basis? Are you a hotel owner who constantly has vacant rooms? Do you own a retail store that has idle stock that won’t fly off the shelves no matter how much you discount their prices? Are you the owner of a media outlet that is experiencing difficulty selling its ad space? If you have answered “yes” to any of…

Why It’s Wise To Update Your Website For The Summer

Welcome to June! For many people (this blogger included!), June is considered the greatest month of the year. Especially in Canada where the weather has warmed up considerably since the drearily long winter, June makes for one of the most joyous times of the year. In a mere 21 days, we’ll all get to celebrate the official beginning of summer. That gives your company ample time to update its website to welcome the new season!…

How To Provide Top-Of-The-Line Over-The-Phone Customer Experiences

At MeloTel, we specialize in providing North American business owners with all of their telecom needs. We’re happy to report that, over the past decade, we’ve grown from a cloud-hosted telecom company to a one-stop shop for all things related to business growth. With that said, we’re still very proud of the VoIP-based Commercial Phone Services that brought us to the dance! Are you still using traditional landlines? If so, we’d be more than happy…

WordPress Provides Every Feature You Need To Create A Powerful Blog

At MeloTel, we’re incredibly proud of the fact that, for the past decade or so, our Bloggers & Creative Writers For Hire have been composing attention-grabbing content for business websites all over North America. There’s absolutely no question that we’re currently living in a world where businesses have hard times succeeding if they don’t have strong online presences. A regularly-updated blog is one of the most effective ways to build your brand’s reputation online. Our…

What Are The Right And Wrong Ways To Place Callers On Hold?

No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making reservations or simply discovering the hours of operation, consumers call companies all the time. It’s so vital to remember that when representing your company over the phone, you don’t have the luxury of hand gestures, facial expressions and other types of body language to convey your message. As we’ve pointed out many times in the…

How Conference Calling Can Better The Way You Do Business

We truly live in amazing times. A lot has changed over the years. At one time, people would have to write each other letters on pieces of paper, fold those pieces of paper, pack them into envelopes and mail them off. Several days or even weeks later – depending on the distance the envelope had to travel – a recipient would open the letter and read what was written. Sure, people still send each other…