WordPress Provides Every Feature You Need To Create A Powerful Blog

At MeloTel, we’re incredibly proud of the fact that, for the past decade or so, our Bloggers & Creative Writers For Hire have been composing attention-grabbing content for business websites all over North America. There’s absolutely no question that we’re currently living in a world where businesses have hard times succeeding if they don’t have strong online presences. A regularly-updated blog is one of the most effective ways to build your brand’s reputation online. Our…

What Are The Right And Wrong Ways To Place Callers On Hold?

No business owner is immune to having to represent his/her company over the phone. Whether it’s for booking appointments, making reservations or simply discovering the hours of operation, consumers call companies all the time. It’s so vital to remember that when representing your company over the phone, you don’t have the luxury of hand gestures, facial expressions and other types of body language to convey your message. As we’ve pointed out many times in the…

How Conference Calling Can Better The Way You Do Business

We truly live in amazing times. A lot has changed over the years. At one time, people would have to write each other letters on pieces of paper, fold those pieces of paper, pack them into envelopes and mail them off. Several days or even weeks later – depending on the distance the envelope had to travel – a recipient would open the letter and read what was written. Sure, people still send each other…

Why Returning Phone Calls Should Be A Top Priority

Today, more than ever, your company’s reputation counts for a lot. Needless to say, word can spread fast. With the advent of social media came multiple ways for individuals to express their dissatisfaction to upwards of thousands of people within seconds. Your company’s reputation can be made or broken by the ways in which people discuss it online. This is why it’s so important to focus on your customer relationships. Gaining and maintaining respectability has…

Single Number Reach Revolutionizes The Way You Do Business!

At MeloTel, we’re very proud of the fact that there is a growing number of business owners from all over North America who entrust us as their telecom service provider. We believe that the reason our customer base continues to grow is our healthy combination of unbeatable customer service and incomparable cloud-hosted services. As you can imagine, we could go on and on about how beneficial our services are for small and medium-sized businesses. But…

The Beauty Of Blogging: A Brilliant Business Booster

In our last blog, we revisited the importance of regularly adding new content to your company website. We stressed the importance of blogging, pointing out the fact that businesses that add at least one new blog per week to their websites guarantee their site’s visitors that they won’t go a week without new content. The importance of staying fresh couldn’t be more important in today’s world. To reiterate another point we made, Google is prone…

Isn’t It Time To Give Your Company Website A Tune Up?

Maintenance is a part of life. We all need visits to the doctor for check-ups, right? How else can we ensure that our health is kept in tip-top shape? Our cars, of course, are no different. They all need tune ups at some point or another. Clearly, they need to be regularly filled with gas and receive timely oil changes in order function properly. And then there’s your company website. Guess what? It needs to…

Client Spotlight: Trillium TLC

Do you “love” your valuable belongings? Most of us do. In many cases, our jackets, purses, dresses and sports equipment carry especially important meaning for us. Even when they no longer fit us or can’t be used any further, we hold on to them because of their sentimental value. It’s this love that makes us all wish we could restore many of our older valuable belongings to states of brand newness. Introducing Trillium TLC! Lucky…

How To Be The Absolute Best Phone Agent In The Business

MeloTel’s VoIP-based Commercial Phone Services have helped to revolutionize the ways in which call centres all throughout North America operate. Of course, it also helps that we offer such services as Monitor/Whisper Control Panel to help call centre managers properly monitor their phone agents and offer feedback that helps to improve performances. As we pointed out in our last blog, every call centre manager wants his/her team to be the best in the business. But,…

3 Steps To Being The Best Phone Agent You Can Be

At MeloTel, we have many years of experience working with business owners who run call centres. We’re very well aware of the extremely hard work that is put into making call centres run smoothly. Naturally, hiring dedicated and energetic phone agents is an absolute necessity. And, of course, equipping your call centre with state-of-the-art equipment and software is integral to the company’s success. Of course, the MeloTel team prides itself on offering cloud-hosted Commercial Phone…