Getting You Up To Speed With VoIP

Getting You Up To Speed With VoIP

In our last blog, we revisited the topic of Voice over Internet Protocol to remind our great readers and clients about one of the primary services that MeloTel provides. Sure, we are your go-to stop for blogging, logo design, promo products and voice over talent! But being a leader in providing VoIP services is still one of MeloTel’s top priorities. The thing is, every so often, you’ll get someone asking, “now what’s VoIP again?”. And,…

Voicing Our Love For VoIP

Voicing Our Love For VoIP

Over the past several weeks, the MeloTel Blog has done a lot talking about customer service, social networking and blogging. These are some of the things that we specialize in and therefore, we feel very passionate about providing them to our customers. We don’t want you to forget, however, how MeloTel pretty much got its start. Upon founding MeloTel, we aspired to be Canada’s VoIP phone service company of the future. And while providing VoIP…

Superior Service Secures Sales

Superior Service Secures Sales

In our last blog, we touched upon the topic of customer satisfaction. More specifically, we took a look at the idea of always trying to outdo your self in an effort to continually meet the needs and concerns of your customer base. Being innovative is something that we, here at MeloTel, pride ourselves on. So, as always, we do our best to step things up by offering new and creative products and services to our…

Secrets To Satisfying Your Customers

Secrets To Satisfying Your Customers

Earlier this week, MeloTel introduced a brand new idea that we look forward to launching in the near future. “MeloPhone” is our new iPhone app that we trust will help business owners and call centre managers conveniently monitor their sales staff to improve quality and productivity at their businesses. One reason that we came up with MeloPhone is because we’re always thinking of ways to be innovative around here. We enjoy coming up with ideas…

Become Superior Through Social Media

Become Superior Through Social Media

At MeloTel, we’re pretty excited about the new blogging bundles we introduced last week because we know how much they can help your company. We are confident of this because of the success we have attained from blogging and taking part in social networking ourselves. As we have mentioned in our blogs over the past couple of weeks, the success found in social networking has everything to do with the relationships you develop with your…

Feel Free To Be Friendly And Follow

Feel Free To Be Friendly And Follow

As you know, the MeloTel website recently went through another face lift and unveiled a new sleekly designed layout. Complete with new colour scheme, the improved website has now made it even easier for visitors to peruse through the many products, services and features offered by our company. In addition, our website also directly links to our Facebook and Twitter profiles keeping them updated with each of our blogs. And as you also may know,…

Courteous Customers Get Super Service

Courteous Customers Get Super Service

Nothing beats a good compliment. And to all of our great clients who give them to us, we’d like to take this opportunity to publicly thank you. As you know, we very much appreciate your business and do all that it takes to make each and every one of your experiences with MeloTel great ones. We know, however, that many of these compliments come as a result of our company being compared to others that…

Superior Customer Service Lacking

Superior Customer Service Lacking

If it’s one thing that MeloTel is really big on, it’s providing optimum customer service. We have long heralded the concept of providing customers with an excellent experience each time they deal with our company. This is because we are aware that regardless of how great our products are, if customers do not enjoy dealing with us, the relationships will not last. Earlier this week, on Moneyville.ca, Ellen Roseman wrote of the importance of providing…

Avoid Common Customer Service Pitfalls

Avoid Common Customer Service Pitfalls

This past week, the MeloTel Blog has focused on the concept of customer appreciation. You might say that we feel that you can never do too much to thank your customers for their patronage. But then again, you might also be able to say that less is more. You wouldn’t want to go overboard and make any of your clients feel uncomfortable. On CustomerServiceManager.com, Ingrid Cliff explains that some business owners do their best to…

Thanksgiving Comes Early

Thanksgiving Comes Early

This week, MeloTel is in the mood for giving. But, then again, we’re always in the mood for giving as it brings us such great excitement to give our awesome clients our unique combination of high-quality VoIP telephone services, equipment and unbeatable customer service. However, this week, MeloTel is all about giving thanks to those very customers who make it such a pleasure for us to even be in business. In our last blog, we…