Business Owners Deserve Holidays Too!

Happy holidays everyone! Yes, we’re still a couple of weeks from the official start of the holidays…but it’s the MeloTel way to spread holiday cheer all month long. It’s also the MeloTel way to keep our customers in the loop about all of the goings-on with our business. And we just wanted to remind you that we will be closed from December 22nd to December 26th. We will open on the 27th for the duration…

The Extreme Importance Of Keeping Your Staff Motivated

Allow us, if you will, to remind you of our holiday hours. MeloTel will be operational between the hours of 8:30 a.m. and 6:00 p.m. from Monday to Friday (our regular business hours) straight through until December 20th. We will then be closed for the holidays until December 27th, at which point, regular business hours will resume until the 29th. We shut down again to ring in the new year and start back on January…

Important Elements Of A Company Website – Especially During The Holidays

During this time of year, retailers from all over North America are at their busiest. They are welcoming more customers into their stores now than at any other time of the year. As well, their websites are enjoying more traffic. As we’ve pointed out in numerous blogs before, it’s highly important to have an easy-to-navigate, visually attractive website in order to entice consumers to visit a store in person. This is never more important than…

The Benefits Of Blogging On The First

Welcome to December! It’s certainly a special time of year. With the holidays fast approaching, businesses all over North America are gearing up to have strong ends to their years. An important month has started today for all businesses. And it’s an especially important day for their blogs. You see, it’s the first of the month. And that means that it’s time to create a new section in your blog archives! When you regularly post…

Beginning A New Blog Has Many Benefits For Your Business

We’re very proud to let you know that MeloTel’s Bloggers & Creative Writers For Hire have helped many of our clients to significantly improve their web presences. In addition to composing well-researched, readable and engaging blogs, our team also provides a variety of other writing services including website copy, press releases and newsletters. In addition, we manage and update social media accounts as well. With 2018 just around the corner, we shouldn’t have to explain…

How Important Is Your Domain Name To Your Business?

We can answer the question posed by today’s blog title with one word: extremely! However, that isn’t the end of our blog. Allow us to reiterate a point we’ve made in blogs of past that should never be underestimated. A strong online presence is integral to your company’s success. It’s nearly 2018. If your company can’t be found online, it’s going to run into some very big problems…like going out of business! Don’t take for…

How Being Smaller Can Make A Big Difference

The majority of consumers tend to sign up for services that are provided by big name providers. And, to be perfectly honest, it’s hard to blame them. Most of us are wowed by elaborate advertising that comes by way of television commercials, radio spots, internet banners, public transit ads and billboards. The idea, we suppose, is that if a company is willing to pour that much into their advertising, they must be pretty reputable. After…

3 Ways To Step Up Your Customer Service Game For The Holidays

With the holiday season now here, it’s important to take your customer service to the next level. That certainly isn’t to say that you should be slacking at any other point of the year. Providing unbeatable customer service is a year-round must! However, it goes without saying that putting people in a festive mood is the definitely an important aspect of providing customer service at this point in the year. Arguably, this goes double for…

Why Is It Important To Post Blogs During The Holiday Shopping Season?

As we informed our blog readers this past Tuesday, the MeloTel office will be closed from December 21st to the 27th. Naturally, this allows our team to enjoy the holidays with their families and friends. During those dates, it’s unlikely that we’ll be posting any blogs – but you never know! The way we see it, it’s pretty important to keep our website updated with new content on a regular basis. And while we may…

4 Ways To Grow The Strength Of Your Call Centre Team

Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to manage upwards of 20-30 people – that’s no small feat. Especially because phone agents have pretty demanding jobs, call centre managers need to find ways to lift the spirits of their team members. After all, being on the phone all day can wear on your emotional well-being. The bottom line is that the best call…