What Does It Take To Be A Successful Travelling Businessperson?

Today is the last day of winter. At least, that’s what we’re told. Given the below zero temperatures expected this week in the City of Toronto where MeloTel is headquartered, we’re thinking we still have a little more winter left to endure. Nevertheless, warmer days are bound to be upon us sooner than later. And for many entrepreneurs, that means it will soon be time to travel! Do you enjoy operating your business while on…

Avoiding Having Your Website Seem Like A Stale Piece Of Bread

In today’s world, the strength of your online presence counts for a lot. In fact, it can be argued that there is no more important way to represent your business than to have its website and social media accounts looking their absolute best. The majority of modern-day consumers browse products and services online before visiting brick-and-mortar store locations to make their purchases. And many of them don’t even bother with the visits, opting to buy…

3 Disadvantages Of Sticking With Your Landline Telephones

It’s a secret to no one that MeloTel has long championed the use of VoIP telephony by small and medium-sized business owners. By speaking over the cloud, you afford yourself many new benefits that were unheard of when there was no other calling option than traditional landline telephones. Of course, there are still many businesses across North America that continue to use the age-old technology. And, as a result, they’re missing out on a number…

Why You Should Always Listen To Your Customers

They say that the customer is always right. That idiom is no out-of-date cliché. It’s the truth. It’s a truth, however, that does need some clarification. Yes, you may be the expert in your field. However, your customer is an expert at knowing what it is that will satisfy his or her needs. It’s important to not get too caught up in highlighting the greatness of your products and services without stressing the ways in…

How To Avoid High Employee Turnover At Your Call Centre

If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the hardest jobs in the world! This is why we make efforts to tip our caps to them on a pretty regular basis, here on the MeloTel Blog. There’s no denying that working the phones all day can be gruelling. Overcoming objections and managing irate callers is often a part of a call centre employee’s everyday…

The Importance Of Introducing Gamification To Your Call Centre

We can’t lie. We’re a bit heartbroken this morning. There are certain members of the MeloTel team who stayed up until 2:30 in the morning last night to catch the end of the Women’s Hockey Gold Medal Game at the Winter Olympics. Bearing witness to Canada’s shootout loss against the United States was less than a fun moment, to say the least. We’d like to take this opportunity, however, to recognize the amazing talent and…

Make Blogging Part Of Your Business-Boosting Strategy

We love blogging! It’s no secret. We post a new blog on our website nearly every day. The reason we’ve chosen to do so is to ensure that our website is always looking as fresh as can be. In today’s business world, a regularly updated website is regarded as a hugely important trait of a successful business. However, we also keep our blog fresh to communicate to our readers that our Bloggers & Creative Writers…

How Do You Know When It’s Time To Update Your Website?

In our last blog, we championed the act of using social media to grow your customer relationships. In 2018, it’s practically a must for all businesses. The world practically lives on social media. The various platforms such as Twitter, Facebook and LinkedIn have become most people’s go-to sources for all news, entertainment and information. However, as we mentioned, your social media accounts should serve as pathways to your company website. Keeping your website in tip-top…

5 Ways Of Preventing Spam From Jamming Up Your Email Inbox

Spam is annoying. But, most people find that it’s inevitable. Just as soon as you open a new email account, you find a countless stream of uninvited emails attempting to sell you products and services you’d never even think of buying. It’s the way of the world these days. For obvious reasons, online marketing is huge. Quite honestly, it’s hard to blame all of these businesses for using their email accounts to push sales. However,…

Finding The Perfect Domain Name For Your New Company Website

Coming up with a domain name for your new company website sounds like a piece of cake, doesn’t it? But, when you really think about it, it’s an incredibly important decision that shouldn’t be taken lightly. Consider the fact that, for all intents and purposes, your website address is going to stick with your business for as long as it exists. Therefore, it should be something that accurately represents your brand. Admittedly, the choice can…