6 Ways To Earn The Trust Of Your Customers

You can use a lot of flashy words and vibrant imagery in your advertising if you like. But if your performance as a business doesn’t measure up to its marketing campaigns, it’s bound to lose customers fast. With so much competition out there, it’s easy for members of the buying public to find other businesses that will deliver what you promised you would, but didn’t. Ensuring your brand’s success definitely entails gaining the trust of…

MeloTel Introduces Major Price Reduction!

Among the many things that we are proud of, here at MeloTel, is the fact that we save our customers money. It is, indeed, a fact. As we pointed out in our last blog, we’re willing to prove it to you even if you decide not to sign up for any of MeloTel’s services. To reiterate our promise to you, we will offer you a free, no obligation review of your current telecom bill. The…

Would You Refer Your Friends To MeloTel?

Both MeloTel clients and readers of the MeloTel Blog alike know that it’s no secret how proud we are of our customer service. We pride ourselves on the fact that many of our clients refer to MeloTel as a “people’s company”. One reason for that – so we’ve been told – is that we don’t treat our customers like anonymous numbers. Being a smaller company than the major telecom corporations enables us to get to…

4 Examples Of Friendly And Professional Voice Greetings

“Hello” and “Hey, what’s up?” These are two generic ways that people tend to greet callers when they pick up their phones. Presumably, such phone greetings are generally reserved for close friends and relatives. They are the types of greetings that those closest to you would expect and not take any offence to. However, if you were to answer your business phone in much the same way, it could do major damage to your company….

Why Do All Business Owners Need Caller ID?

By today’s standards, caller ID isn’t necessarily considered cutting edge technology. For quite some time now, people have been able to take looks at the screens of their home phones and cell phones and see the names and the numbers of the people calling them. Nevertheless, caller ID is definitely not a feature that should be underestimated or overlooked. It’s practically an integral part of any business’ success! What makes caller ID so important to…

5 Ways To Make Your Company A Pleasure To Call

Many of MeloTel’s clients are the type of company owners who conduct a lot of business over the phone. As a result, they make great use of our VoIP-based Commercial Phone Services, knowing that being able to maintain crystal clear communication over the phone is a key ingredient to their business’ success. That being said, it’s also of vital importance to employ talented customer service representatives. Part of the talent that comes with being an…

6 Ways To Make Unbeatable Customer Service A Top Priority

At MeloTel, we like to think of our brand as a people pleaser. As a smaller company than most of the well-known telecom brands, we strive to grow our customer relationships in ways that larger corporations do not. The personal interactions we have with our customers helps for our business to be one that has gained a reputation for putting customers first. As far as we’re concerned, providing unbeatable customer service will always be a…

4 Reasons To Keep Your Customers In The Know

When it comes to giving your customers the scoop on what is happening with your business, it’s best you keep things on a “need to know” basis. And, the truth is, they need to know everything! Remember, we are living in a time when social media are all the rage. Through Facebook and Twitter, people attain so many tidbits of information so quickly, these days, there really isn’t a reason anymore to keep people in…

5 Signs You Provide Excellent Customer Service

In many cases, the customer service practices of a company can make or break its image. When people are not satisfied with the ways they’ve been treated, they rarely ever return to the companies that mistreated them. Often, it doesn’t matter how great the products and services are – if a company doesn’t treat its customers right, it will lose those customers. Is customer service a top priority at your business? Here are five signs…