6 Ways To Secure Solid Call Centre Success

At MeloTel, we proudly work with a large number of Canadian business owners who choose to advertise their businesses in call centre environments. As a result, they employ large staffs and require a great deal of phone and computer equipment. Naturally, we’re only too happy to oblige them by providing our incredible VoIP-based Commercial Phone Services and all of the hardware necessary to run their businesses smoothly. However, part of the “smoothness” that comes with…

5 Steps To Leaving Professional Voicemails

“Hey man, what’s up? Gimme a call back when you get this. Peace!” This is the type of voicemail message that buddies from high school may leave each other. However, in the business world, such messages are simply not going to fly. To be taken seriously, it’s important to leave voicemails that present the brand that you represent in a very professional light. But you may be surprised how many people misrepresent their businesses when…

Help Wanted: MeloTel Is Hiring!

Readers of the MeloTel Blog are very well aware that we’re very proud of our team. We proudly showcase each member of the MeloTel team on our website’s About MeloTel section. So you can imagine how important it is for us to ensure that each member of our team is as dedicated, hard-working and committed to the MeloTel mandate of making customers lives easier as the other. And we’re thinking that maybe you’d like to…

LastPass Security Breach Is No Major Cause For Concern

The worldwide web has provided us with many incredible ways to communicate with people from all over the world. As well, it also allows us to entertain and educate ourselves by being able to tap into countless sources with just a few button taps or keyboard strokes. Naturally, business owners from all over the world utilize the internet to promote their businesses as well. In fact, we can’t think of a reason why one wouldn’t….

4 Ways That Website Maintenance Can Grow Your Business

The popularity of the internet isn’t about to die down any time soon. In fact, it can be assumed that it will only continue to rise. Each day, it appears as if there is another new wrinkle to the whole internet surfing world. The worldwide web has essentially taken over as people’s chief means of communication, entertainment and locating useful information. This is incredibly important to keep in mind for your business. Does it even…

6 Tips For Executing Excellent Email Etiquette

In our last blog, we championed the use of email marketing as an effective strategy by which you can boost your business. At MeloTel, we practice what we preach. And, as such, we send out weekly newsletters to our fantastic subscribers. Our company President John Meloche chooses to provide personal touches to his interactions with his clients. Being personal, as well as personable, is just part of the MeloTel way. There is, of course, a…

6 Ways That Email Marketing Can Pay Dividends

Each week, MeloTel’s President, John Meloche sends out an email newsletter to his subscribers. He’s found that it is an effective way to keep his clients in the loop about all things that are going with MeloTel. Keeping his clients in the loop is a big part of his company’s mandate to keep customers happy by making their lives easier. Email newsletters are also great ways to inform customers about the various products and services…

5 Ways That Blogs Help Your Brand To Build An Audience

We love blogging, here at MeloTel. Can you tell? A minimum of three new blogs per week are posted to our website. In addition, links to those blogs are always posted to our Facebook and Twitter profiles. Utilizing social media to get the word out about our business is an integral part of our advertising strategy. And why wouldn’t it be? Social media platforms of all kinds are the most popular ways to communicate these…

6 Ways To Make Great Impressions Over The Phone

Many business owners across Canada don’t have the opportunity to meet and greet their customers in person. With so many businesses using the telephone as their chief means of communication, it’s important for them to practice high quality phone skills. They include how to greet customers over the phone, of course. And, unlike when you are face to face with a customer, you have to focus predominantly on the way you sound. That doesn’t mean…

And This Month’s Winner Is…

Well, another month has come to an end and that means that MeloTel has selected another lucky winner of our Customer Satisfaction Survey monthly $100.00 giveaway! This month, our long time friend and associate, Jeff Szenes of Canadian POS Corporation visited the MeloTel offices to help our President, John Meloche select the lucky winner. As you can see for yourself in the video below, Jeff pulled out ticket number 943513. This ticket belongs to a…