Write A Review For MeloTel In Google+

Earlier this week, we excitedly announced the first-ever winner of our brand new monthly Customer Satisfaction Survey $100.00 giveaway! Congratulations go out again to Denise Lawrence of Synergy Marketing. We’re quite pleased with the results of our first month of surveys as they have already provided us with a lot of great insight on how MeloTel can continue to improve upon its customer service practices. Today, we’d like to take that just one step further….

Congratulations To Denise Lawrence Of Synergy Marketing!

Last month, MeloTel proudly introduced one of its newest and most exciting initiatives. We invited all of our clients who have had interactions with our technical support staff to take our awesome new Customer Satisfaction Survey. Not only do we seek to improve upon our customer service practices through the information provided by those who take the survey, but we enter each participant into a monthly draw to win $100.00! We’re very happy to announce…

Single Number Reach Provides Many Benefits!

In our last blog, we highlighted the importance of maintaining great modes of communication with your clients. To reiterate, good communication is a major part of any successful relationship. So, as a business owner, it’s important to keep in touch. That also means that you need to be accessible. One of biggest reasons that customers become dissatisfied with certain companies is that they are hard to reach. “I don’t know how many times I had…

Conference Calls Consider That Communication Is Key

Ask just about anyone who has ever been in a relationship – and that’s all of us! – what is the most important aspect of keeping a relationship strong? We’re willing to bet that “communication” and “trust” will be among the most popular answers. In fact, good communication is often championed as the granddaddy of all traits necessary to maintain positive relationships. And that goes double for the business owner/client bond. It’s pretty obvious that,…

MeloTel CEO John Meloche Turns The Big 3-5!

Please join us in wishing MeloTel’s founder and CEO, John Meloche a very happy 35th birthday! At MeloTel, we’re only too happy to celebrate John’s birthday as he isn’t really the type of guy to shine the spotlight on himself. (He leaves that to the rest of us!). As MeloTel’s CEO, John has displayed many years of selflessness by putting the needs of his customers at the top of his list of priorities. MeloTel has…

5 More Keys To Customer Satisfaction

At MeloTel, we love our customers. And although we imagine that most business owners greatly appreciate the support they receive from their customers, MeloTel truly cherishes the many relationships that it has developed with its clients over the years. We do our best to show our appreciation in many ways. Our blog, for example, started a “Client Spotlight” series some time ago. The blogs that are part of this series shine some well-deserved spotlight on…

5 Ways To Earn Customer Satisfaction Praise

This wouldn’t be the first time that we’ve referred to MeloTel as a “people’s company”. And it certainly won’t be the last! You’ll have to forgive us for taking such great pride in the fact that we offer our great customers more…for less. Since our inception, we’ve been dedicated to providing Canadian business owners with the ability to enjoy top-of-the-line Commercial Telephone services at prices a lot lower than what the “big name” brands charge….

2 Big Benefits VoIP Gives The Travelling Business Person

Just because the holidays are now distantly behind us, it doesn’t mean that everyone’s travel plans are over. In fact, many business owners from all over Canada travel on a regular basis thanks to their positions as entrepreneurs. For some, this may present a bit of difficulty in the department of keeping-in-touch. And this is why VoIP technology is today’s #1 way to stay connected to all those who matter to your business. VoIP has…

5 Ways To Be A Successful Spam Fighter

Earlier this week, MeloTel President John Meloche posted the following on his Facebook page: “I’ve got big Inbox email problems. 176,987 emails in my email account. I guess over time it all adds up and eventually MS Outlook stresses out. I refuse to ever delete emails. I use my email much like ‘google’ for business. lol. Either way, there is always a solution.” Does this sound like a familiar situation to you? As a business…

3 Reminders Of How To Guarantee Satisfied Customers

At MeloTel, we like to pride ourselves on being the in the customer satisfaction business. Because no matter what products you sell or services you provide, your business should strive to make customers happy. At least, that’s what we believe. And we know that our customers feel the same way. With Canadian business owners making up our client base, we know how important it is to meet their needs and even exceed their expectations. We…