How Important Is Your Domain Name To Your Business?

We can answer the question posed by today’s blog title with one word: extremely! However, that isn’t the end of our blog. Allow us to reiterate a point we’ve made in blogs of past that should never be underestimated. A strong online presence is integral to your company’s success. It’s nearly 2018. If your company can’t be found online, it’s going to run into some very big problems…like going out of business! Don’t take for…

Revisiting A Call Centre Must-Have: DaFeeder Preview Dialer

MeloTel has long heralded the wonders of DaFeeder Preview Dialer – a practical must-have for all call centres. It is a web-based telemarketing software that doubles as an automatic dialer and an online filing system for your call centre representatives. The feature allows call centre managers to load in campaigns of their choice so that they can adequately determine which leads are called and at what time. Campaigns can be based on industry, location in…

How Being Smaller Can Make A Big Difference

The majority of consumers tend to sign up for services that are provided by big name providers. And, to be perfectly honest, it’s hard to blame them. Most of us are wowed by elaborate advertising that comes by way of television commercials, radio spots, internet banners, public transit ads and billboards. The idea, we suppose, is that if a company is willing to pour that much into their advertising, they must be pretty reputable. After…

3 Ways To Step Up Your Customer Service Game For The Holidays

With the holiday season now here, it’s important to take your customer service to the next level. That certainly isn’t to say that you should be slacking at any other point of the year. Providing unbeatable customer service is a year-round must! However, it goes without saying that putting people in a festive mood is the definitely an important aspect of providing customer service at this point in the year. Arguably, this goes double for…

Why Is It Important To Post Blogs During The Holiday Shopping Season?

As we informed our blog readers this past Tuesday, the MeloTel office will be closed from December 21st to the 27th. Naturally, this allows our team to enjoy the holidays with their families and friends. During those dates, it’s unlikely that we’ll be posting any blogs – but you never know! The way we see it, it’s pretty important to keep our website updated with new content on a regular basis. And while we may…

It’s Time To Deck The Halls…Of Your Website!

In case we haven’t made it obvious in years past, the MeloTel team is pretty fond of the holiday season. And, arguably, no one gets more into the holiday spirit than our company’s Founder and CEO, John Meloche. All you need to do is have a listen to his two volumes of Uncle John’s Holiday Hits for proof. During the holiday seasons of 2012 and 2013, John released full-length albums comprised of holiday favourites sung…

Gearing Up To Serve You Throughout The Holidays

Both MeloTel clients and readers of the MeloTel Blog alike (which include many of the same people, we’re happy to say!) know how important it is for us to provide top-of-the-line customer service. In many of our blog posts, we champion the act of being accessible and ensuring that customer needs are met expeditiously. We make it a point to put our customers first, giving MeloTel the reputation of a “people’s company”. During the holidays,…

How MeloTel Helps To Make Lives Easier

At MeloTel, we pride ourselves on providing unbeatable customer service – the type that simply can’t be compared to any other company in our industry. We’re confident we’ve secured our spot as customer service leaders in the telecom world because of our ability to have genuinely warm and friendly interactions with each and every one of our clients. You see, it pays to be a “smaller” company. Those big name corporations simply have too many…

Michael Paz Is MeloTel’s Employee Of The Month!

Michael Paz is MeloTel’s Customer Service Supervisor. With both an electrical diploma and several years of sales experience in the electronics field, Michael boasts quite the skill set. Michael is dedicated to providing top-of-the-line customer service, troubleshooting technical issues in the office and growing his knowledge-base in order to become one of the company’s top executives in the not-too-distant future. But above all of that, he’s simply a fantastic guy. MeloTel is proud to announce…

Twitter Expands Character Limit To 280!

Twitter needs no introduction. The wildly popular social media platform has been around since 2006 and its popularity hasn’t slowed down. In fact, it’s only getting more popular thanks to its regular use by top celebrities and politicians. Since its inception, the public messaging service has allowed users to compose their thoughts using only 140 characters. In many cases, this was limiting, however, many found ways around it. As of yesterday, Twitter users need to…