Take Your Business Phone With You Wherever You Go!

How often have you received a call on your cell phone after business hours? How many family dinners have been interrupted by phone calls from one of your clients? How many times have you been woken up out of your sleep because your cell phone is ringing? If you’re like most North American business owners, you’ve likely lost count. Of course, it’s always good news when someone shows interest in your company. Naturally, you want…

Hurricane Florence Update From MeloTel

We have been monitoring the progress and forecast track of Hurricane Florence. At this time, we do not believe the storm poses any direct risk to any MeloTel facilities in the USA or Canada. Nevertheless, we have increased the frequency of our readiness checks and have ensured all preparations are complete should the storm have any impact on customers services provided by MeloTel. I felt it important to mention that it is very likely this…

Using Social Media To Help Your Brand Build Relationships

In our last blog, we revisited the topic of social media and highlighted their ability to help companies build brand loyalty. In many blogs before that, we’ve pointed out that, in today’s world, customer relationships count for a lot. Consumers want more than just products and services from the companies they support. They want fruitful interactions that make them feel valued and appreciated. This is a top reason social media marketing is so important. Consider…

Building Brand Loyalty Through Social Media

Here’s the world’s worst kept secret: social media have collectively taken over as a top form of communication. We certainly live in an interesting time. Never before has it been so easy to get access to people from all over the globe. The wide variety of social media platforms that are out there allow individuals from all walks of life to share pictures, videos and even what used to be considered their innermost thoughts. By…

Why Your Customers Still Prefer Calling You On The Phone

In today’s technology-driven world, there is a multitude of ways for your customers to get in touch with you. Email, social media platforms, messaging apps, live chats etc. As long as you’re utilizing them all properly, they can be quite useful. It needs to be highlighted, however, that amidst all of these communication methods, there is one that has stood the test of time and has never truly gotten old – the telephone. People like…

Finding The Perfect Phone Service Package For The One-Person Business

Needless to say, there are many types of businesses out there. From one-person operations to multi-million dollar corporations, there are companies of all sizes to meet the needs of every type of consumer. At MeloTel, we cater our cloud-hosted services to small and medium-sized business owners all across North America. And those business owners include sole proprietors. Running a business on your own is essentially the same thing as being a business yourself. A graphic…

Never Underestimate The Importance Of Feedback

MeloTel is a company that is all about helping businesses better communicate with their clients. Therefore, it only makes sense for us to champion the act of opening the lines of communication between employers and their employees. There’s no question that a positive and productive working environment can be fostered by the openness and high comfort levels shared between workers and their bosses. This is what makes feedback so important. As a business owner or…

A Reminder To Enter MeloTel’s Latest Facebook Contest!

A couple of weeks ago, MeloTel excitedly announced the launching of its third Facebook contest. With the great success of the two contests held before it – the “Cutest Pet Contest” and the “Funniest Caption Contest” respectively – we just couldn’t help but host our biggest contest to date. Instead of the customary $100 cash prize, we’re now offering five lucky individuals the chance to split $200. And the rules for entering the contest couldn’t…

Client Spotlight: Annex Cat Rescue

Believe it or not, there are over 100,000 homeless cats in the City of Toronto. We know this because one of MeloTel’s newest clients is Annex Cat Rescue. The Toronto-based charitable organization recently signed on with MeloTel to make use of our Commercial Phone Services and Single Number Reach service. Earlier this week, we spoke to their Chair of Volunteer Board of Directors, Kim Hughes, who informed us of how much they do for the…

Reminding You Why It’s Wise To Make The Switch To VoIP

Welcome to September everyone! On behalf of the entire MeloTel team, we hope you had an amazing Labour Day long weekend. We also hope that, since the kids are back in school, you’ll be able to make a smooth transition into a season that will bring your business the most success of the year. With that said, we feel it’s important to remind you about why making a switch to a VoIP-based telephone system is…